Our role is to improve rehabilitation through collaboration.
At User Voice we build the structures that enable productive collaboration between service users and service providers. We are able to do this because our work is led and delivered by ex-offenders. This gives us the special ability to gain the trust of, access to, and insight from people within the criminal justice system.
The entrenched exclusion of some of the people we work with can be a huge obstacle to service providers. The involvement of ex-offenders has many benefits, not least of which is the power of a narrative of success; working with ex-offenders can be a powerful way of motivating people who often have the little self-belief that they can overcome the barriers they face. All the work User Voice has done suggests offenders want to talk to people who have ‘walked in their shoes’ and experienced similar life events.
At User Voice we have a passion for rich diversity, and inspired individuals who have an active commitment to criminal justice reform and service user led rehabilitation and growth. User Voice actively seeks applications from ex-offenders and from all sections of the community regardless of race, gender, sexual orientation, religion, age or disability.
We work from the margins to promote the voice of vulnerable people, and as such our organisational culture is built from the belief system of being Optimistic, and Authentic. It is with these values that we actively foster a positive working and service environment for LGBT+ individuals within our organisation and our local communities.
Corporate Services Assistant
