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Senior Manager - People & Culture


  • Partner with People & Culture team and clients to execute against the people strategy in line with the business goals
  • Actively contribute to the business strategy; providing HR expertise and challenge to the management team
  • Serve as PC advisor, coach and partner to the management team & employees in Mexico
  • Maintain a positive work environment through effective employee relations practices
  • Develop strong working relationships and work closely with all People & Culture specialist functions to provide 'seamless' PC support and guidance to the business including: Staffing, Learning & Development, PC Ops, LifeWorks, Compensation & Benefits
  • Identify skills gaps through effective resource planning and provide up-skilling processes to bridge these gaps
  • Proactively review on an ongoing basis all PC policies and processes; with a view to improve efficiency and effectiveness within legal framework
  • Continue to drive employee Self Service culture with focus on rollout of new PC system (Success Factors) driven by culture changes :
  • Less rigorous end of year reviews and continuous feedback / coaching throughout the year
  • An agile digital workplace - products, programs and policies to enhance the way we work


  • A Bachelor's degree in Business, Human Resources or related field, or equivalent experience; HR certification is desirable
  • A minimum of five years progressive, professional HR experience in Mexico, US experience preferred.
  • Bilingual- English/Spanish
  • Proven experience in conflict resolution and organizational management practices within a sophisticated, matrixed environment
  • Knowledge of national, state and local Employee and Labor Relations practices, laws and regulations
  • A track record of establishing good alliances with all levels of management while retaining independence of thought
  • Proven record in forging strong relationships with the ability to persuade, negotiate and communicate effectively
  • Working knowledge of compensation and benefits practices
  • Project management and process improvement experience
  • Experience in working with a culturally diverse workforce
  • Experience with an HR information system, preferably Success Factors

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