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eBay

Buyer Risk Policy Manager

At eBay, you will be part of a purpose-driven community dedicated to creating an ambitious and versatile work environment. In eBay Payments, you will be an integral member of a growing organization that inspires passion, courage, and inventiveness - creating the future of global commerce and making an important, positive impact on millions of eBay sellers and shoppers around the world. If you are looking for a special place to take your Payments career to the next level, we want to talk with you.

Risk Management is at the core of Payments done well! We are hiring curious, driven, and courageous experts to transform our business unit to enable eBay's next generation Payments strategy. Our focus is to ensure the integrity of our marketplace for buyers and sellers who transact with us every single day. The scope of our charter includes Risk Management Strategy, Policy, Decision Management and Policy Operations.

We are currently looking for a hardworking and self-motivated individual to join the team. The successful candidate will work in a dynamic, agile unit that will be responsible for post transaction disputes and chargebacks as part of the Buyer Risk team. You will offer a strategic perspective, sound business judgment, deep analytical capabilities, and a collaborative working style. You will possess strong intellectual curiosity, and a passion for achieving practical business impact.

Skills in problem definition, rigorous analysis, and recommendation development will also be essential. You will have extraordinary interpersonal skills, initiative and integrity as well as a passion for investigation and troubleshooting.

Responsibilities

  • Develop Risk policies / strategies for Buyer Risk Domain to understand and mitigate fraud on the platform

  • Understand impact of risk policy on eBay's ecosystem (trade-off between loss mitigation and good user experience)

  • Responsible for monitoring performance of portfolio and individual policies implemented

  • Establish effective cross-functional relationships with Payments, Product, Engineering, Decision Science and Analytics teams to build and operationalize robust risk solutions to address emerging business issues.

Qualifications

  • 5+ years of experience in risk management and/or payments in marketplaces or retail environments

  • Experience with SQL, SAS, Python, R, Unix, Hadoop, Strategy Tools (Knowledge Seeker or similar) and Experimentation

  • Deep understanding of risk management in multiple areas: Fraud Risk (account take over, stolen financials), Credit Risk (Bank Payments), abuse, collusion risk, etc.

  • High emotional intelligence, a can-do mentality and a creative approach to problem solving

  • Strong organizational skills and excellent follow-through

  • Ability and willingness to travel as needed

Benefits:

Whether you’re single, in a growing family, or nearing retirement, eBay offers a variety of comprehensive and competitive benefit programs to meet your needs. Benefits are an essential part of your total compensation for the work you do every day.

Here at eBay, we love creating opportunities for others by connecting people from widely diverse backgrounds, perspectives, and geographies. So, being diverse and inclusive isn’t just something we strive for, it is who we are, and part of what we do each and every single day. We want to ensure that as an employee, you feel eBay is a place where, no matter who you are, you feel safe, included, and that you have the opportunity to bring your unique self to work..

To learn about eBay’s Diversity & Inclusion click here: https://www.ebayinc.com/our-company/diversity-inclusion/.

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eBay Inc. is an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status.  If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at [email protected]  We will make every effort to respond to your request for disability assistance as soon as possible.

For more information see:  EEO is the Law Poster and EEO is the Law Poster Supplement

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