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Global Fraud & Risk Analyst - Rules

Looking for a global commerce leader where you can shape how the world buys, sells, and gives? Where you’ll be supported in challenging convention, taking risks, and innovating? Where you’ll be part of a work culture that’s been genuinely committed to diversity and inclusion since its founding more than 25 years ago? Where you can just be yourself, do your best work, and have a substantial impact for people across the globe? We are looking for people with drive, ideas, and a passion for helping small businesses succeed to help shape the future of eBay—does this sound like you? If so, we’d love to talk to you!

Our team is searching for a Global Rules Author to join us in the Salt Lake City office!

We are responsible for staying current on new risk trends and strategies by analyzing reports, engaging with global teams to identify potential issues, and conducting ad hoc statistical analysis. You will lead and manage change for the team, including developing and driving effective change plans while balancing execution and efficiency with risk mitigation. This individual will be a go-to person for any technical queries and be an excellent communicator with a can-do attitude.

You will:
  • Partner effectively and maintain positive relationships with Policy, Customer Operations and global cross functional teams.

  • Promote standard methodology sharing across global teams as well as within own function, supporting shared learning.

  • Be responsible for Rule Creation, Organization, Innovation and Maintenance of documents.

  • Assist in maintaining rule platform, deploying rule sets, and triaging and tracking bugs.

  • Lead complex projects including collaboration with business unit, product management and GCX.

  • Effectively resolve conflict, remove roadblocks and support or lead on decision-making, or partner concerns that arise.

  • Make sound decisions in ambiguous or difficult situations, including when under pressure. You are not afraid to challenge the status quo

Key Requirements:
  • Deep understanding of eBay's fraud and risk policies, or a proven track record in risk management

  • Proven analytical skills and ability to define & clearly articulate success by metrics and data driven measurements

  • SQL, Excel PivotTable, and other data visualization experience. Some basic skills honed in R, Python etc and/or ability to build useful tools for the group are a plus

  • In-depth knowledge of eBay’s policies, tools, systems

  • Self Starter - Ability to work effectively in an autonomous fashion, and willingness to enable the success of partners worldwide

  • Excellent presentation skills

  • Project/Change Leadership - Has successfully taken ownership of project timelines and multi-task management in the past

  • Demonstrates a strong sense for doing the right thing for our customers globally

  • Leadership experience in a cross functional organization

  • Strong social skills, communication, and influence abilities

  • Experience with senior leadership and ability to deliver executive level summary reports and presentations

  • Bachelor’s Degree, PMP or PRINCE2, Six Sigma, Agile or other certifications a plus

Benefits are an essential part of your total compensation for the work you do every day. Whether you’re single, in a growing family, or nearing retirement, eBay offers a variety of comprehensive and competitive benefit programs to meet your needs. Including maternal & paternal leave, paid sabbatical, and plans to help ensure your financial security today and in the years ahead because we know feeling financially secure during your working years and through retirement is important.

Here at eBay, we love creating opportunities for others by connecting people from widely diverse backgrounds, perspectives, and geographies. So, being diverse and inclusive isn’t just something we strive for, it is who we are, and part of what we do each and every single day. We want to ensure that as an employee, you feel eBay is a place where, no matter who you are, you feel safe, included, and that you have the opportunity to bring your unique self to work. To learn about eBay’s Diversity & Inclusion click here: #LI-JG1

eBay Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at [email protected]. We will make every effort to respond to your request for disability assistance as soon as possible.

For more information see: EEO is the Law Poster and EEO is the Law Poster Supplement

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