The Selling Experience Team seeks a lead Product Manager to join its continuing effort to build an outstanding selling experience for professional & casual sellers on eBay. Our team specialise in providing data driven tools and services that empower small, medium and large business sellers to quickly and easily sell on eBay to grow their business. We are about building opportunities for eBay’s global community of sellers.
We are building a next generation of seller insights tools and we need strong PMs with a passion for customers to help realize our vision. There will be opportunities to work on products that impact and improve how eBay sellers conduct their business every day to drive billions of dollars of commerce through our platform. You will be working with many groups within eBay, and have the opportunity to gain in-depth knowledge of e-Commerce and business at scale. You will also participate in deep user research to better understand our customers through both qualitative (site visits, usability testing etc.) and quantitative (metrics, surveys, etc.) techniques.
Your day to day responsibilities will include:
Working with various teams and eBay sellers to understand and define user needs using market research, customer visits, and business data
Devise and design solutions, and drive them through completion, to address those needs
Define requirements, user experience and functional specifications
Develop a vision for your product, prioritize features and own the backlog
Coordinate, facilitate and drive efforts across groups
Operate in an agile development model
To be successful in this role, you will have:
At least 8-years of experience as a product manager working on user facing products
Strong customer empathy
Fluent English presentation skills
Experience with e-commerce as a seller, product manager or frequent buyer
A passion for building E2E solutions from data integrations through data science to excellent user experiences across web and mobile devices
Solid technical background, experience leading software products using agile methodologies
Customer/user focus and have a “can do” attitude
Ability to write clear, complete, and implementable user stories and specifications
Excellent interpersonal and organizational skills, with the ability to drive and implement ideas in a changing environment
Excellent project management skills and the ability to coordinate and work on cross-group projects
Design skills to come up with innovative and creative solutions
Capability to work independently and drive projects with many moving parts
eBay Inc. operates e-commerce platforms that connect various buyers and sellers worldwide. Its platforms enable sellers to organize and offer inventory for sale; and buyers to find and buy it virtually anytime and anywhere. The company’s Marketplace platforms include its online marketplace at ebay.com and the eBay mobile apps. Its Classifieds platforms include a collection of brands, such as Mobile.de, Kijiji, Gumtree, Marktplaats, eBay Classifieds, and others that offer online classifieds and help people find whatever they are looking for in their local communities. The company platforms enable users to find, buy, sell, and pay for items through various online, mobile, and offline channels, which include retailers, distributors, liquidators, import and export companies, auctioneers, catalog and mail-order companies, classifieds, directories, search engines, commerce participants, shopping channels, and networks. eBay Inc. was founded in 1995 and is headquartered in San Jose, California.
eBay Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at [email protected] We will make every effort to respond to your request for disability assistance as soon as possible.
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