Looking for a company that inspires passion, courage and imagination, where you can be part of the team crafting the future of global commerce? Want to craft how millions of people buy, sell, connect, and share around the world? If you’re interested in joining a purpose driven community that is dedicated to crafting a results-oriented and inclusive work environment, join eBay – a company you can be proud to be a part of.
We are in search of a NA Seller Marketing Manager to manage the flawless execution of seller specific campaigns across multiple channels. This person will infuse marketing principles to drive significant outcomes, work cross-functionally to drive support in plans, and identify continuous areas of improvement for customer experience, business results, and operational perfection.
Partner with seller business units to bring new seller experiences, policies, and tools to life through marketing campaigns
Develop marketing strategy, cross-channel go-to-market plans and a marketing learning agenda for the horizontal seller initiatives in North America
Drive the end-to-end execution of marketing campaigns, including marketing briefs, guiding creative development and media plans, partnering with channel owners, executing on ops processes to traffic and QA campaigns
Ensure optimal customer experience through customer feedback, oversight on end-to-end QA process and continuous monitoring
Collect information on results, make data driven decisions for continuous improvement and identification of new opportunities or efficiencies
Foster environment of innovation to tackle business challenges and increase customer engagement
Develop cross-functional partnerships and have a sense of curiosity to identify new opportunities and drive continuous innovation and improved seller experience
College degree required, MBA a plus
5+ years of proven experience in go-to-market planning, email channel marketing, onsite channel marketing, online retail marketing or related
Shown success in a fast-paced, matrixed work environment, as well as the ability to thrive in a dynamic, constantly evolving, and highly competitive industry
Performance focused individual with experience working from concept to completion, dealing with ambiguity and working toward clarity, while having a strong sense of accountability in achieving needed outcomes
Customer-centric and driven approach, managing performance against established KPIs while ensuring great customer experiences and high quality in results
Demonstrated project management experience; strong organizational skills, attention to detail, and ability to plan and prioritize
Ability to establish relationships, collaborate and influence across all levels, functions, geographies - internal and external
Effective communication skills in large & small settings, and comfortable working with Excel and Google Docs (primarily Slides and Sheets) and marketing tools
Benefits are a crucial part of your total compensation for the work you do every day. Whether you’re single, in a growing family, or nearing retirement, eBay offers a variety of comprehensive and competitive benefit programs to meet your needs. Including maternal & paternal leave, paid sabbatical, and plans to help ensure your financial security today and in the years ahead because we know feeling financially secure during your working years and through retirement is important.
Here at eBay, we love crafting opportunities for others by connecting people from widely diverse backgrounds, perspectives, and geographies. So, being diverse and inclusive isn’t just something we strive for, it is who we are, and part of what we do each and every single day. We want to ensure that as an employee, you feel eBay is a place where, no matter who you are, you feel safe, included, and that you have the opportunity to bring your unique self to work. To learn about eBay’s Diversity & Inclusion click here: https://www.ebayinc.com/company/diversity-inclusion/
eBay Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at [email protected] We will make every effort to respond to your request for disability assistance as soon as possible.
For more information see: EEO is the Law Poster and EEO is the Law Poster Supplement