Looking for a company that inspires passion, courage and imagination, where you can be part of the team shaping the future of global commerce? Want to shape how millions of people buy, sell, connect, and share around the world? If you’re interested in joining a purpose driven community that is dedicated to creating an ambitious and inclusive workplace, join StubHub. We've brought the joy of live experiences to fans for over 20 years, and are accelerating our growth in 2021 as the pandemic ends and stadiums re-open.
ORGANIZATION: StubHub, www.stubhub.com
StubHub’s purpose is to connect people to inspiring event experiences. We connect fans with their favorite teams, shows and artists and introduce them to the ones they'll love next. As the largest ticket marketplace in the world, we enable fans to buy and sell tickets to tens of thousands of events, whenever they want, through our desktop and mobile experiences, including our StubHub app for iPhone, iPad, Apple Watch and Android. Offering a superior fan experience at its core, StubHub reinvented the ticket resale market in 2000 and continues to lead it through innovation. Our industry firsts include the introduction of the first ticketing application, the first interactive seat mapping tool and the first live entertainment rewards program, Fan Rewards™. Our business partners include more than 130 properties in MLB, NBA, NHL, MLS and NCAA, plus AEG, AXS and Spectra Ticketing & Fan Engagement. With the acquisition of Ticketbis in August 2016, throughout the world, StubHub provides the total end-to-end event going experience. StubHub was recently acquired by Viagogo for over $4b, and the combined company is privately held. For more information on StubHub, visit StubHub.com or follow @StubHub on Twitter, Facebook and Instagram or YouTube.com/StubHub.
StubHub One – We act as one team in pursuit of connecting people through inspiring event experiences.
At StubHub, we are:
- Driven – We strive for excellence – constantly improving our game
- Courageous – We are bold & not afraid to challenge the status quo
- Inventive – We see what others don’t & pioneer new paths
- Richly Diverse – We recognize & respect everyone as a unique individual
- Brand Advocates – We experience the world through StubHub as our fans do
The Marketing Automation Lead sits at the intersection of Marketing, Product, Data and Finance. This critical thinker will join the organization during a crucial period of growth, and will design automated processes and A/B tests to help StubHub scale efficiently. We plan to lean on machines and data to help us capture the enormous opportunity ahead. The position requires a unique blend of technical skills across marketing platforms and relational databases, along with an ability to communicate value and design to business and technical stakeholders.
This is a fast-paced role with a very high bar for expertise in data-driven marketing (search, social, SQL proficiency all preferred). Above all you should be passionate about working with large data sets to answer business questions and drive growth. We geek out over numbers and tech, and we are looking for a like-minded powerhouse who is equally excited about marketing funnel analysis as a return to concerts, festivals, Broadway, and live sports!
We have built a strong, lean team of passionate experts and are looking for a proven technical leader with the courage and expertise to operate at scale in a dynamic e-commerce marketplace.
LOCATION: San Francisco, CA
Deliver StubHub's innovation & testing roadmap to improve operational efficiency of the growth marketing program. Build processes, tools, and dynamic marketing treatments that drive lift in omni-channel efficiency:
Automate scalable customer-facing communications across paid and owned channels, including visual media, collaborating with peers in engineering & marketing.
Set clear KPIs & business impact targets for new treatments, tests or automation work in collaboration with marketing, analytics and finance leadership.
Build scalable automated solutions to stay ahead of the competition, closely monitoring outside-in threats and opportunities to guide the short-and-long term innovation roadmap.
Respond to rapid changes in the event landscape and marketplace to capture fans in peak-purchase-intent moments.
Evaluate & ingest new datasets that improve our predictive and reactive automated advertising capabilities.
Highlight technical pitfalls and become the driving force behind building a reliable foundation of marketing tech and process that will scale effectively
Work with engineering to deliver new features and enhancements to bidding models, rules, and automatic asset generation to improve overall Marketing delivery toward objectives and key results.
3+ years relevant digital marketing experience, with active / hands-on experience automating ad-buying in paid search or paid social at scale
Working proficiency in SQL (all applicants take our basic online assessment)
Clear communication experience with both technical and business-minded audiences
Analytical and problem-solving skills with previous experience structuring and performing sophisticated analysis or automating complex processes in the digital marketing space to drive efficient growth
Proven track record of learning quickly on the job in a dynamic, fast paced team environment
Deep understanding of paid digital channel optimization and market dynamics driving cost and returns
Familiarity with core performance marketing platforms, automated bidding tools and other marketing analytics tools, including any of:
Google AdWords, Bing Ads, SearchAds360, Facebook Business Manager, Smartly, Braze, Apple Search Ads, Pinterest, Snap, YouTube, Amazon
Passion for live events - sports/concert/entertainment enthusiast a plus
Master's degree in analytical or technical field, e.g. Economics, Computer Science, Engineering, Design, Data Science/Analytics, MBA (or equivalent work experience in an e-commerce or similar technical environment).
View our accessibility info
StubHub is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at [email protected]. We will make every effort to respond to your request for disability assistance as soon as possible.
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