eBay Classifieds Group (eCG) is an innovative leader in online classifieds with ten brands that span the globe. Our sites help people find whatever they’re looking for in their local communities – whether it’s a job, an apartment, a sofa, a car, a concert ticket, financial services or new friends. Every connection made or item found makes a difference by creating a world where people share more and waste less. People who want to connect and trade visit our sites because they’re fun, easy to use and built on trust.
Classifieds is shaping the future of local commerce by bringing people together through an enriched online experience that allows them to reach out to the community around them. We are comprised of more than 1,000 people who are passionate for local trade and maintaining the customer-centric nature of the Group, while exploring growth opportunities in both the countries where eCG already has a presence and in prospective markets.
About the team:
We are an international team of over 1,000 people who are passionate about solving problems through innovation and customer-centricity, drawing on user design, software and data. We have the entrepreneurial energy of a start-up, along with the resources and leadership of a global portfolio. Our purpose is to empower people and create economic opportunity for all. We recognise that strong design culture is critical to creating world-class customer experiences that deliver our mission to drive connected commerce.
In the UK, eCG brands include Gumtree, the leading classifieds C2C marketplace with over 14.5M unique visitors every month and more than 9.5M app downloads. It also includes Motors.co.uk, a leading B2C automotive site that connects buyer and sellers with the latest tools and technology, and eBay Motors Group, a B2B advertising platform for retailers.
We are seeking an experienced product designer to deliver user-centric designs for Web, iOS and Android on Gumtree. As a Product Designer, you will build design solutions using best practices and established UX methodologies, helping shape and deliver the best products for our customers. You will be responsible for working within the team to execute outstanding UX through customer insight and forward-thinking choreography throughout the user journey.
You will be a part of the growing and highly creative design/product team, working alongside other designers, product managers, engineers and senior stakeholders. You will delve into the world of our customers and understand their needs and expectations. You will share your approach within the design team and with stakeholders across the wider team. You will be responsible for crafting intuitive and inspiring user experiences for our customers, engaging them to buy and sell on Gumtree.
This is a fantastic opportunity to work within an experienced and energetic team to drive Gumtree’s ambitions as the UK’s leading classifieds site.
This opportunity will start fixed term for one year.
Articulate a UX design rationale that helps inform our product strategy and deliver our key objectives
Work closely with the product design team, product managers and engineers to define, drive and execute visual design direction and elements for Gumtree
Explore a variety of user experience design directions in a rapid iterative fashion, incorporating feedback from users and other members of the team
Execute and test designs that span the whole product lifecycle from concept through to production using sketches, wireframes, low and hi-fidelity comps, user and interaction flows, lo-fi and hi-fi prototypes, specs, guidelines and production-ready assets
Design execution and delivery within a dedicated squad using agile principles and methods
Provide input into experiments that help the team learn and iterate, including hypothesis led multivariate testing
Lead a workstream of user research and continuous discovery
Synthesise findings to help build a clear picture of customer needs and behaviours
Incorporate user feedback into core aspects of our design system and product
Conduct demos and workshops within product and technology, as well as the wider team
Inspire and collaborate with the design team and cross-functional teams to deliver a world-class customer experience
Be on the cusp of design trends and practices across all platforms
Preferred skills and experience:
5+ years of consumer UX design experience working within a multi-disciplinary UX team in an agile environment
Excellent visual and interaction design skills, with a portfolio of work that contains examples of UX Design and Visual Systems Development for digital applications (cross-platform and browser environments)
Experience managing UX research and building customer insights
Demonstrated experience contributing to a positive culture for UX teams
Strong problem-solving capabilities with a focus on customer-centred design
Strong stakeholder management skills and ability to influence across multiple teams
Ability to work independently and take ownership
Experience using Axure, Invision, framerX, or other prototyping tools
Expert knowledge in Figma
Open and honest communication style
Persuasive written, visual and interpersonal communication skills
Capable of operating in a fast-paced, entrepreneurial environment across multiple teams and balancing multiple priorities
Sense of fun and a positive demeanour
What we offer:
Growth opportunities working on global products in a start-up like environment
Dynamic professional product and technology teams
An excellent working environment with flat hierarchies and lots of flexibility
Remote working environment with flexible work-from-home policy
A family-friendly company
Competitive salary and company incentives
Conference and education budget
Developer-grade notebook or desktop of your choice
What we offer:
Meaningful work with diverse, international, highly skilled and passionate teams which give you the chance to make a difference in our customers’ lives.
International career opportunities throughout eCG.
Competitive compensation, conference & education budget. We value your personal and professional development.
A healthy work-life balance, i.e. part-time work, an additional paid parental leave time, flexible working hours including working from home options.
A great atmosphere, open-minded company culture with several social team activities (online and offline).
We love building opportunities for others by connecting people from widely diverse backgrounds, perspectives, and geographies. So, being diverse and inclusive isn’t just something we strive for, it is who we are, and part of what we do every single day. We want to ensure that as an employee, no matter who you are, you feel eBay Classifieds Group is a place where you feel safe, included, and that you have the opportunity to bring your unique self to work. To learn about us click here: https://jobs.ebayclassifiedsgroup.com
People are the heart of eBay Classifieds Group and their health and well-being are our first priority.
We continue to monitor local government guidance and partner closely with medical advisors to determine the safest and best next steps for everyone. As a result, most teams are working remotely, with a few teams able to collaborate in person with enhanced safety procedures. We will discuss the particular case for your region during the interview process. As a general rule, interviews will be completed remotely over video calls.
eBay Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at [email protected] We will make every effort to respond to your request for disability assistance as soon as possible.
For more information see: EEO is the Law Poster and EEO is the Law Poster Supplement