The Payments, Billing & Risk organization at eBay is focused on defining innovative solutions that enable customers to safely buy and sell on the eBay platform. Our payments platform enables buyers and sellers around the globe to pay and be paid. Your role will be critical in deeply understanding the payments landscape, assessing trends and potential opportunities to expand capabilities through partnerships, manage partner roadmap, issue resolution, escalations and partner performance. If you are ready to be a critical member of this all important team, then we want to speak with you!
Successful candidates will have a proven track record in understanding payments technologies, applying solutions that will enable our core payment business and new opportunities for growth. You will be responsible for ongoing partner integrations to support critical business goals, and creative solutions to enable new growth opportunities.Responsibilities
Understanding partner capabilities in the market and assessing fit/opportunity to eBay.
Identifying opportunities and driving growth through implementation of new solutions.
Oversee and support planning, execution, and delivery of joint product roadmap.
Helping to facilitate and monitor successful on-track joint roadmap and Change Requests progress/delivery by providing necessary relationship support.
Successful product launches with minimal bug rates at production.
Managing unexpected product integration issues/asks through resolution, and envision new potential initiatives across eBay.
Ensuring proper escalation of roadblocks for maximum visibility and prompt resolution.
Establishing yourself internally and externally as the main point of contact for all matters related to partners under your management.
Being the voice of the partner internally, serving as the advocate for your partners cross functionally. Providing input into strategic opportunities for new products and enhancements leveraging partner capabilities.
Creating scalable structure and process to ensure consistency and quality in partner management activities that can be applied to additional and/or regional partnerships.
Identifying and resolving issues and friction points to achieve goals and optimize partnerships.
Holistic thinker, able to anticipate end to end implications and requirements for partnership, including financial, technical, product, marketing and operational.
Ability to creatively lead through influence, drive opportunities, issue resolution, and process efficiency across complex cross functional organizations.
Excellent communicator, comfortable presenting and gaining stakeholder buy in at executive levels.
Successful track record juggling multiple, time-sensitive, strategically-important initiatives.Requirements
3+years in online payments, ecommerce or marketplaces industry specifically.
2+years in payment operation experience, or FinTech industries, or equivalent role.
Exceptional analytical, communication and presentation skills.
Rapid learner who thrives in a fast-paced environment.
Creative, resourceful, detail-oriented, highly organized.
BA/BS required, MBA a plus.
Benefits are an essential part of your total compensation for the work you do every day. Whether you’re single, in a growing family, or nearing retirement, eBay offers a variety of comprehensive and competitive benefit programs to meet your needs. Including maternal & paternal leave, paid sabbatical, and plans to help ensure your financial security today and in the years ahead because we know feeling financially secure during your working years and through retirement is important.
Diversity & Inclusion
Here at eBay, we love creating opportunities for others by connecting people from widely diverse backgrounds, perspectives, and geographies. So, being diverse and inclusive isn’t just something we strive for, it is who we are, and part of what we do each and every single day. We want to ensure that as an employee, you feel eBay is a place where, no matter who you are, you feel safe, included, and that you have the opportunity to bring your unique self to work. To learn about eBay’s Diversity & Inclusion click here: https://www.ebayinc.com/our-company/diversity-inclusion/. LI-KA1
eBay Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at [email protected]. We will make every effort to respond to your request for disability assistance as soon as possible.