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ServiceNow Consultant/Developer

A better working world truly starts with the people at EY who are building it every day. Now more than ever we need talented people from diverse backgrounds to help our clients navigate the complexities of this Transformative Age: people with the passion, curiosity and drive to make things better.

EY is a ServiceNow Global Elite partner and being part of the EY Oceania Centre of Excellence team you will be exposed to a number of large complex client engagements where you will be responsible to transform an employee experience or assist with citizen self-service.

Please note at this time we can only take applications from people who are NZ citizens or residents due to the COVID-19 pandemic and border restrictions.

The opportunity

We have a dynamic vibrant team that need to consitantly innovate new ways of solving client challenges. In this role you will be responsible for giving guidance and expertise on client facing solutions leveraging the ServiceNow platform. You will be business-issue focused as you work closely with clients to transform their ways of working. You will need to have a solid foundation of technical skills and solution architecture that you are able to leverage while working within a team of other Developers, Implementation Specialists, Product Managers and Architects to meet our client's requirements throughout the software development life cycle.

Your key responsibilities
  • Design, implementation, testing and deployment of scalable application solutions as part of our team
  • Producing clean, efficient code based on specifications or fixing and improving existing software
  • Understand client requirements and translate to this into workable solutions
  • Understand client objectives and provide continuity for architecture and roadmap exercises
  • Demonstrate product and technical leadership on ServiceNow engagements
Skills and attributes for success
  • Experience with business processes in at least one area of the enterprise such as HR, GRC(IRM), CSM, ITSM, ITOM, ITBM (experience in multiple areas is highly desirable)
  • Ability to build strong and credible relationships with business and technical stakeholders at each level
  • A keen eye for detail and problem-solving skills with experience in Agile methodologies and understanding of popular coding languages (e.g. JavaScript) will set you apart.
  • Proven experience in designing and implementing solutions on the ServiceNow platform
  • Service Portal experience (HTML, CSS, Angular, Bootstrap, etc.) and ServiceNow Application Development using ServiceNow Studio
  • Fundamental understanding of the key technologies relevant to the ServiceNow integration solutions including: SSO, SAML, SSL, SOAP/REST Web Services, LDAP, JDBC/ODBC
  • Quick learner and early adopter of new technology with the ability to self-manage and overcome objections in a presales and engagement delivery context
Ideally, you'll also have
  • Ability to define at an architectural and design level of detail, technical solutions aligned with client's business problems
  • Define scope and technical advisory services to assist in clients implementing a ServiceNow program of work
  • 1-2 years of ServiceNow consulting

What working at EY offers

We offer a competitive remuneration package where you'll be rewarded for your performance. In addition, our comprehensive Total Rewards package can be tailored to your individual needs, to give you the freedom to manage your role in a way that's right for you. This includes;
  • a variety of flexible working and leave arrangements
  • personalised career development including coaching and support to help you build your career and access to formal learning so you can develop the skills you'll need to thrive in the future
  • a range of tools and benefits to guide and support your health and wellbeing throughout your entire EY career
About EY

At EY, we hold a collective commitment to foster an environment where all differences are valued and respected, practices are equitable, and everyone experiences a sense of belonging. Through our inclusive leadership behaviours, a variety of internal networks, flexible working and mentoring programs, you will have the support and flexibility to build an exceptional career.

EY is committed to making reasonable adjustments to provide a positive, barrier-free recruitment process for people with disability. If you require any adjustments to the recruitment process in order to equitably participate, we encourage you to advise us at the time of application via [email protected] or phone + 64 9 300 7044.

We understand the importance of social distancing at this time so our recruitment and onboarding process may be managed virtually so we can continue to prioritise the safety and wellbeing of EY people, clients, guests and the broader public.

The exceptional EY experience. It's yours to build.

Apply now.

The preferred applicant will be subject to employment screening by EY or by their external third-party provider.

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