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EY

Technology Consulting, Financial Services, Senior Manager - Operational Risk

We help some of the leading financial institutions in the world meet technology and regulatory requirements for operational risk in the Banking and Capital Markets, Asset Management and Insurance sectors. We aim to deliver industry-leading functional and technical insights to help our clients mitigate risks to their business and provide insights and accelerators to integrate operational risk with other risks and enterprise functions. At EY, we hire professionals from around the world who have a diverse range of financial services, technology, risk and regulatory backgrounds. This allows us to provide a broad range of advisory services in areas such as operational risk, compliance, financial crimes, financial risk and regulatory transformation.

The opportunity

You will help our clients develop a vision for modern operational risk capabilities and processes while assisting them with the organizational agenda and current/future risk and regulatory mandates. You will lead the discussion and provide clients with industry insights and recommendations on how operational risk technology is changing at their peers. You will have the opportunity to help clients with traditional as well as data-driven, proactive, analytics-based technologies. You will focus on providing technology assessments, requirements, technology solution recommendations, solution architecture, implementation road map development, software development life cycle and agile development support, and input for advanced analytics and visualization.

Your key responsibilities

You'll likely spend most of your time leading teams and engagements, where you will deliver transformations of operating models, IT systems and input for data approaches to support the operational risk function. The transformations can focus on more advanced techniques for monitoring, automation of risk and control self-assessments, platform approaches to GRC processes and siloed systems, and control automation design and implementations. You'll focus on the delivery of risk and regulatory remediation, process and technology improvement, cost reduction and delivering insights to our clients through enabling technologies. You will be involved in understanding the current business, regulatory and industry trends to deliver world-class solutions to solve the toughest challenges faced by our clients.

Skills and attributes for success
  • Ability to interface directly with clients and manage project and client expectations.
  • Ability to cultivate and manage business development opportunities.
  • Ability to apply enterprise and solution architecture, traditional and modern technologies (including but not limited to platform approaches connected to traditional GRC systems), and reporting capabilities to operational risk solutions.
  • Ability to work with our Data and Advanced Analytics team to apply data management and analytics to operational risk solutions.
  • Ability to lead, coach and manage a team of professionals with diverse skills and backgrounds.
  • Ability to guide the team to create work products and manage overall quality in the following areas:
    • Risk and controls self-assessments
    • Operational risk events
    • Operational risk taxonomy management
    • Testing, monitoring and surveillance
    • BPM and PRC mapping
    • KPI and KRI management
    • Operational risk reporting
    • Comparative analysis and scenario analysis
  • Ability to guide engagement teams into performing and documenting activities related to:
    • Creating and leading end-to-end solution definition/development
    • Enterprise and solution architecture
    • Having a strong point of view on where AI and analytics provide proactive risk identification
    • Gathering requirements and translating into functional/system requirements
    • Developing system change and configuration options
    • Implementing changes to third-party and custom development systems
    • Testing system changes
    • Assessing operational risk programs and technology

To qualify for the role, you must have:
  • A bachelor's degree and more than 6 years of related work experience; or a graduate degree and more than 5 years of related work experience; a degree in computer science, engineering, finance or a related field; more than 6 years of experience at a financial services company or comparable experience working as an advisor to a financial services company; a degree in computer science, engineering, finance or a related field; MS, MIS or MBA degree preferred.
  • Demonstrated understanding of the operational risk domain, both from functional and technical perspectives
  • Ability and comfort to research client inquiries and emerging issues, including regulations, industry practices and new technologies
  • Demonstrated ability to manage, supervise and build an effective team of technology consultants through all phases of the project technology life cycle, including requirements definition, architecture design, configuration/implementation and testing
  • Valid driver's license in the US and a valid passport required; willingness and ability to travel both nationally and internationally to meet client needs


Ideally, you'll also have:
  • GRC vendor tools (RSA Archer, MetricStream, ServiceNow GRC, IBM OpenPages, etc.)
  • Software development and delivery experience in operational risk technology
  • Knowledge of AI frameworks - conceptual solution-level skills with Microsoft Cognitive tool kits, Google TensorFlow, IBM Watson, AWS AI and ML solutions
  • Knowledge of data analytics - SQL, SAS, R, Hadoop, Spotfire, Tableau, Qlikview, Big Data
  • BCBS framework for operational risk (Basel 3 and 4)
  • Understanding of latest automation trends
  • Experience in core banking industry, financial services consulting or operational risk software technology company preferred

What working at EY offers:

We offer a competitive compensation package where you'll be rewarded based on your performance and recognized for the value you bring to our business. In addition, our Total Rewards package includes medical and dental coverage, both pension and 401(k) plans, a flexible vacation policy, and a range of programs and benefits designed to support your physical, financial and social well-being. Plus, we offer:
  • Opportunities to develop new skills and progress your career
  • A collaborative environment where everyone works together to create a better working world
  • Excellent training and development prospects, both through established programs and on-the-job training

About EY

As a global leader in assurance, tax, transaction and advisory services, we hire and develop the most passionate people in their field to help build a better working world. This starts with a culture that believes in giving you the training, opportunities and creative freedom to make things better. So that whenever you join, however long you stay, the exceptional EY experience lasts a lifetime.

If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible.
Join us in building a better working world. Apply now.

EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, national origin, protected veteran status, disability status, or any other legally protected basis, in accordance with applicable law.

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