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Managed Service Change Senior Specialist

What you will be doing

The Business Analyst will be responsible for ensuring the successful end-to-end delivery of some of our largest and most complex customer projects focussing on adoption of our next generation Trade Capture and Back Office processing platform using a structured and controlled, methodology based, approach. You will have a pragmatic approach to solving problems and documenting requirements. You will have the ability to communicate effectively at a senior level with clients and internal stakeholders.

Projects are likely to include large numbers of staff working on different phases of activity in many locations. The ability to manage multiple 'moving parts' therefore needs to be balanced with the ability to manage and lead potentially large groups and virtual teams of professional staff.

Effective dialogue needs to be maintained at all levels of a client organisation and within the FIS PTS leadership structure. It is likely that any suitable candidate will have multi-year prior industry experience and the accumulated credibilityassociated witha well-established career path.

A further responsibility will be the establishment, refinement, rollout and maintenance of modernised delivery practices and procedures for delivery activities across the whole of FIS's Post Trade Services Professional Services.

  • To gain an in-depth understanding of the post-trade business Middle/Back Office and to become an expert in FIS' post trade processing suite of products in order to provide the expertise required to execute our projects.
  • To analyse business problems, identifying and documenting system requirements and refining the customer requirements in detail, produce estimates, documenting and presenting to the client for approval.
  • To implement and configure technical solutions to a high-level of quality, to meet business requirements and to integrate our solutions into our clients' wider systems.
  • Communicate to the client on all aspects of Project Delivery, Status Reporting and Escalation
  • Participate/lead various communication programs and activities (Steering Committee, Operational Committee)
  • In conjunction with the client and internal stakeholders, initiate and document requirements and ensure the optimal implemented solution is known to technology and end users and is traceable through all stages of the software delivery lifecycle
    What you bring:
  • Substantial proven experience as Business Analyst
  • Experience of contributing to complex, high value programs is essential
  • Knowledge of Software Delivery Lifecycle (SDLC) implementation
  • Ability to network effectively, negotiate well and influence people
  • Knowledge of Listed and/or OTC Derivatives
  • Confidence to remain calm in high pressure situations
  • High level understanding of common technology platforms used in derivatives clearing.
  • Strong time management with the ability to multitask and be flexible with schedule as demand dictates
  • First class presentation skills
  • Expert user of Microsoft Project, Visio, Excel and Office.
  • Ability to analyse problems and produce a range of options to arrive at preferred solution.
  • Willingness to travel when necessary
Added bonus if you have:
  • Experience within the Financial Technology, Banking or Consulting domain
What we offer you

  • A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities
  • A variety of career development tools, resources and opportunities
  • The chance to work on some of the most challenging, relevant issues in financial services & technology
  • A work environment built on collaboration, flexibility and respect

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Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.


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