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Senior Relationship Manager - Digital & Financial Services

About the Team:

Are you curious, motivated, and forward-thinking? At FIS you'll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

We are the world's leading payment provider offering a full-service end to end solution that encompasses global card acquiring, gateway, treasury, and alternative payment products. Our range of solutions and sector experience is unparalleled. You will be working within an award-winning team that places emphasis on professional and personal development while simultaneously meeting our demanding businessobjectives.

What will you be doing:
  • You will be managing Tier 1 accounts in the Digital & Financial Services vertical. These will be large enterprise merchants with international presence.
  • Actively develop long-term partnerships with senior customer contacts and build a deep understanding of their business including their broader 2-3 year business agendas.
  • You will also drive overall relationship health, developing cross-sell opportunities and drive growth by engaging customers, and propel customer advocacy.
  • You will strengthen your relationship through frequent face to face meetings and provide them with valuable commercial insight that you have developed through collaboration with vertical leads, delivery and product managers.
  • You'll also influence vertical proposition development internally by capturing feedback onroad maps.

What will you bring:
  • You have solid experience and a strong track record as a Relationship Manager within eCommerce with deep knowledge of payments, ideally within the Digital & Financial Services space.
  • We are looking for an all-rounder who can manage complex negotiations as well bringing a sensitivity around pricing and competition analysis.
  • Your strong communication skills, business acumen and personal drive will make you successful in this role.
  • You will have gained the experience in working with global clients, where you'll have adapted a solutions led sales style.

Added bonus if you have:
  • Ability to operate in a fast paced, commercial sales environment
  • An understanding of internal solutions across platforms, geographies and business areas.
  • An existing network of C level contacts
  • The ability to challenge the information you receive to test and validate it before acting
  • You are multi-lingual

What we offer you:
  • Competitive salary, benefitsand excellent bonus potential
  • A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities
  • A modern, international work environmentwith adedicated and motivated team
  • A broad range of professional education and personal development possibilities
  • The chance to work on some of the most challenging, relevant issues in financial services & technology

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.


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