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R & D Information Systems Manager

For Current Gilead Employees and Contractors:

Please log onto your Internal Career Site to apply for this job.

Job Description

R & D Information Systems Manager

Essential Duties and Job Functions:

  • Work as part of a team to develop, implement, manage, maintain, and support various Development Operations business applications and systems.
  • Support end users in using the system, enter/track support tickets, manage user access and resolve issues in timely fashion with quality.
  • During system implementation and change management, may support, test, and refine application configurations to align with business process needs.
  • Coordinates infrastructure requirements with IT peers.
  • Works with business and IT partners to enhance applications to reduce operating time or improve efficiency.
  • Investigate project feasibility, prepare project cost and benefit estimates, estimates project resource needs for staff and consultants.
  • Follow procedures and SOPs and execute technical and operational tasks.
  • Manage validated computer system change control process and documentation.
  • Prepares program-level and user-level documentation. Assists with definition of overall system architecture. Assists with software configuration management, introduction and training.
  • Understand and gather business requirements, write and execute test scripts.
  • Collaborates with cross functional teams and drive projects to timely completion.
  • Problem Solving: Provide technical solutions to a wide range of difficult problems. Solutions are innovative, thorough, practicable, and consistent with organization objectives.
  • Discretion/ Latitude: Works under limited direction. Independently determines and develops approach to solutions. Work is reviewed periodically upon completion for adequacy in meeting objectives.
  • Impact: Contributes to the completion of specific programs, projects or responsible for individual business targets. Failure to obtain results or erroneous decisions or recommendations would typically result in serious program delays and considerable expenditure of resources or loss of sales.
  • Liaison (Internal & External Influence): Frequent inter-organizational and outside customer contacts. Represents the organization in providing solutions to difficult technical issues associated with specific projects
  • Organizes, prioritizes, and coordinates multiple work activities to meet project deadlines; Identifies and documents business processes for assigned work activities.
  • Can work directly with customers to probe and ask effective questions to fully diagnose both the problem root cause and customer’s comfort level with application.
  • Can assess more complex problems including those escalated by junior staff.

Knowledge, Experience and Skills:

  • A Bachelor’s Degree in a scientific or technology discipline or equivalent with a minimum of seven (7) years of experience in managing, testing, and supporting enterprise level systems, OR a Master’s Degree in a scientific or technology discipline or equivalent with a minimum of five (5) years of experience in managing, testing, and supporting enterprise level systems.
  • Solid understanding of GxP computer system validation, documentation and change control process
  • Good verbal, written and interpersonal communication, customer service and organizational skills.
  • Be able to analyze and solve problems and learn new technologies.
  • Extensive understanding and application of technical principle, theories, and concepts in the field. Advance knowledge of other related disciplines
  • Must be able to work closely with end users, understand business processes and work effectively with cross functional teams.
  • Must have experience in system testing and documentation.
  • Experience in supporting Siebel eClinical and/or other validated systems in GxP pharmaceutical environment and reporting visualization/dashboards is a plus.
  • Experience with Veeva Vault a plus
  • Project Management skills in system implementation.
  • Individuals with sufficient relevant experience without formal degree will also be considered.

If this is not the right move for you now but remain interested in a career at Gilead Sciences please connect with us via our talent community:

About Gilead:

Gilead Sciences, Inc. is a research-based biopharmaceutical company that discovers, develops and commercialises innovative medicines in areas of unmet medical need. With each new discovery and investigational drug candidate, we seek to improve the care of patients living with life-threatening diseases around the world. Gilead’s therapeutic areas of focus include HIV/AIDS, liver diseases, cancer and inflammation, and serious respiratory and cardiovascular conditions.



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As an equal opportunity employer, Gilead Sciences Inc. is committed to a diverse workforce. Employment decisions regarding recruitment and selection will be made without discrimination based on race, color, religion, national origin, gender, age, sexual orientation, physical or mental disability, genetic information or characteristic, gender identity and expression, veteran status, or other non-job related characteristics or other prohibited grounds specified in applicable federal, state and local laws. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans' Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact for assistance.

For more information about equal employment opportunity protections, please view the ‘EEO is the Law’ poster.



Our environment respects individual differences and recognizes each employee as an integral member of our company. Our workforce reflects these values and celebrates the individuals who make up our growing team.

Gilead provides a work environment free of harassment and prohibited conduct. We promote and support individual differences and diversity of thoughts and opinion.

For Current Gilead Employees and Contractors:

Please log onto your Internal Career Site to apply for this job.

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