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Gilead Sciences Inc.

HR Shared Services Associate II

Gilead Sciences is continuing to hire for all open roles. Our interview process may be conducted virtually and some roles will be asked to temporarily work from home. Over the coming weeks and months, we will be implementing a phased approach to bringing employees back to site to ensure the health and safety of our teams.

For Current Gilead Employees and Contractors:

Please log onto your Internal Career Site to apply for this job.

Job Description

Gilead Sciences, Inc. is a biopharmaceutical company that has pursued and achieved breakthroughs in medicine for more than three decades, with the goal of creating a healthier world for all people. The company is committed to pursuing scientific invention to prevent and treat life-threatening diseases, including HIV, viral hepatitis and cancer. Gilead has operations in more than 35 countries worldwide, with headquarters in Foster City, California.

You will be part of a team that is helping millions of people live healthier, more fulfilling lives. We are a close community where every individualmattersand everyone has a chance to enhance their skills through ongoing development. Inclusion is one of our core values, which means we are creating and fostering a work environment where our differences are valued, and everyone feels respected and empowered to bring their authentic selves to work. By joining Gilead, you will further our mission to discover, develop and deliver innovative therapeutics for people with life-threatening diseases.

The Gilead Business Services center in Raleigh’s Research Triangle region will be home to some of the company’s critical shared service teams in North America, including Information Technology, Global Financial Solutions, HR Operations and Procurement Services Desk. These functions provide the necessary support to ensure Gilead’s business runs effectively and efficiently. The center will also be a catalyst for standardization of processes, digital transformation and technology optimization.

Job Description​:

In this role, you will join a fast-paced Human Resources team serving as the first point of contact for HR related inquiries for the Americas region. We are looking for a candidate who is enthusiastic about their career in Human Resources, enjoys helping employees find answers to their HR related questions, and is interested in continuing to build upon their knowledge across all HR functions. This role should be viewed as a developmental opportunity within the broader scope of HR Shared Services with the ability to progress into higher levels of responsibility and expertise in specific functional areas. A successful team member will be extremely detail oriented, flexible with continuous process/system changes, possess a problem-solving mindset and will be able to handle a high pressure, deadline heavy environment.

Essential Functions:

  • Be the first line contact for questions from employees, managers, executives and HR colleagues regarding HR procedures, processes and policies, with global consistency and localapplicability.

  • Proactively maintain and administer accurate and timely HR data in the global HR System; input, update and reconcile data as required to ensure information is current andaccurate.

  • Provide support for a range of HR administrative processes supporting the employee lifecycle, including such areas as Onboarding, Employee Service Awards, Tuition Reimbursement, Performance Management, Terminations, Unemployment Compensation and Verification of Employment.

  • Contribute to the on-going development of the HR knowledge base to help employees quickly and easily find answers their questions viaself-service.

  • Troubleshoot HR related issues (or re-route if question should be answered by HR subject matter experts)

  • Collaborate with other regional HRSS teams for alignment and knowledgesharing.

  • Test new HR Workday enhancements prior to general release.

  • Proactively identify areas of improvement in HR processes and documentation

  • Participate in ad hoc HR projects as directed by teamleader.

Knowledge, Experience and Skills:

  • Possess a strong customer service orientation while maintaining a high level of integrity and confidentially with each interaction.

  • Familiarity and understanding of HR policies and procedures.

  • Ability to prioritize workload to complete assigned deliverables within the allocated timeline.

  • Must possess strong Microsoft PowerPoint, Excel, Word and Outlook skills.

  • Have a positive attitude about repetitive job responsibilities.

Basic Qualifications:

  • High School and Three Years’ Experience ORAssociate Degree and Two Years’ Experience ORBachelor’s degree

  • Strong verbal, written, interpersonal and telephone communication skills are required.

Preferred Qualifications:

  • Experience with HR and case management systems; Workday and ServiceNow is highlydesired.

  • PHR Certification a plus

For jobs in the United States:

As an equal opportunity employer, Gilead Sciences Inc. is committed to a diverse workforce. Employment decisions regarding recruitment and selection will be made without discrimination based on race, color, religion, national origin, gender, age, sexual orientation, physical or mental disability, genetic information or characteristic, gender identity and expression, veteran status, or other non-job related characteristics or other prohibited grounds specified in applicable federal, state and local laws. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans' Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact [email protected] for assistance.

For more information about equal employment opportunity protections, please view the ‘EEO is the Law’ poster.



Our environment respects individual differences and recognizes each employee as an integral member of our company. Our workforce reflects these values and celebrates the individuals who make up our growing team.

Gilead provides a work environment free of harassment and prohibited conduct. We promote and support individual differences and diversity of thoughts and opinion.

For Current Gilead Employees and Contractors:

Please log onto your Internal Career Site to apply for this job.

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