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Senior Communications Manager

Are you a Communications superstar looking for your next challenge? Do you have a proven track record of developing and delivering communication strategies at a local and global level? If the answers to these questions are yes then keep reading... this could be the challenge you are looking for!

Our Pharma Supply Chain is looking for a capable and experienced communications manager to help supply chain employees understand their role in helping the wider Pharma business win and feel connected with their colleagues in Commercial and R&D; translate business and corporate priorities in a meaningful way for supply chain employees; and represent supply chain successes/challenges/considerations to the wider business.

The focus of this role is to advise, challenge and coach leaders at Pharma Supply Chain leadership team and site level on all aspects of communications and employee engagement. Working to a dynamic agenda of strategic business priorities, the role will support alignment and engagement at Pharma Supply Chain level, build communications capability among leaders, provide communications support for key operational priorities and issues (e.g. improving cost competitiveness, launching a new product), build trust with external stakeholders and manage issues effectively (e.g. product recall, restructuring).

Your responsibilities:

• You will provide strategic counsel to supply chain and site leaders in relation to internal employee engagement, external media environment and issues management.
• Lead initiatives and projects on behalf of the Pharma Supply Chain CGA team.
• Develop and deliver an effective communications strategy and plans to deliver against business priorities and aligned with the Pharma communications strategy.
• Support the Leadership Team and sites to bring innovation, performance and trust priorities to life for employee across the supply chain and at sites.
• Help ensure high employee engagement is achieved at manufacturing sites to support execution of business strategy, including improvement in performance on the supply chain fundamentals (quality, safety, and customer service) and financials (working capital and cost).
• You will support senior leaders in Pharma Supply Chain by providing communications counsel and coaching, particularly around engaging employees and their counterparts in other parts of the business, and supporting development of effective messaging.
• Work closely with other teams in Communications and Government Affairs to manage issues arising that have broader impact on GSK.
• When Communications expertise is required, represent Supply Chain Communications on Product Incident Review Committees (PIRCs) and work with CGA colleagues on issues management related to product or site issues.
• You will be working closely with communications colleagues in the Corporate and Pharma Local Operating Companies (LOCs) where required to manage issues and engage employees.


During the course of your application you will be requested to complete voluntary information which will be used in monitoring the effectiveness of our equality and diversity policies. Your information will be treated as confidential and will not be used in any part of the selection process.

If you require a reasonable adjustment to the application / selection process to enable you to demonstrate your ability to perform the job requirements, please contact 0808 234 4391. This will help us to understand any modifications we may need to make to support you throughout our selection process.

When applying for this role, please use the 'cover letter' of the on-line application to describe how you meet the competencies for this role, as outlined in the job requirements above.

The information that you have provided in your cover letter and CV will be used to assess your application.

(Please take a personal copy of the Job Description, as this will not be available online post closure of the advert)

Thank you for your interest in this opportunity.


Why You?Basic qualifications:
• Demonstrable experience in Communications focussed role
• Bachelor's degree in a relevant field
• Strong communications planning skills
• Exceptional oral and written communications skills
• Excellent listening and analytical skills
• Confident stakeholder engagement and management
• Proven crisis/issues management experience
• Cultural awareness and ability to work across different geographies
• Ability to identify and proactively mitigate potential issues, escalating where necessary and to respond decisively to rapidly evolving situations

Preferred qualifications:
• Experience working with employees in a manufacturing site/supply chain or other remote/virtual environment
• Strong interpersonal and networking skills, capable of developing productive relationships with internal colleagues across the supply chain, the broader GSK organisation and externally
• Ability to work with and influence individuals at all levels within the organisation
• Ability to work in, and lead teams, often highly matrixed around the company
• Ability to deliver and present high-quality communications strategies and plans
• Strong business acumen and ability to analyse complex problems with a high degree of analytical rigour
• Ability to build trust, always operating with a high degree of integrity and discretion, in line with GSK Values
• Proactive, flexible and self-motivated - able to work both autonomously and in a team
• Resilient - able to adapt quickly and positively to change and to cope effectively with pressure and a demanding workload
• Experienced in Government Affairs communications

Why GSK?:
GlaxoSmithKline (GSK) is a science-led global healthcare company with a special purpose: to help people do more, feel better, live longer. We have three global businesses that research, develop and manufacture innovative pharmaceutical medicines, vaccines and consumer healthcare products. Our goal is to be one of the world's most innovative, best performing and trusted healthcare companies.

Contact information:
You may apply for this position online by selecting the Apply now button.

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