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IHS Markit

2020 Graduate Program - Technology - Client Services Specialist


About IHS Markit

At the heart of IHS Markit, we are an information company. With expertise across the world's largest industries we leverage technology and data science, to provide the insights, software and data to help our customers make better informed decisions, driving growth, performance and efficiency.

On our Graduate Program, you will join a team of industry experts who will work with you to accelerate your development. With exciting learning opportunities at its core, we'll help you focus on building the essential skills needed for a successful and meaningful transition into the professional world.

Learning is a continuous journey of personal and professional development. Our holistic approach leverages classroom based, digital, and peer to peer learning opportunities throughout the program, alongside mentoring and career development guidance. You will be part of a global class, building an invaluable network of knowledge and support from your mentors, peer group and wider teams.

Eligibility: Our next Graduate Program launches in 2020. We're looking for final year students who are working towards a Bachelor's or Master's degree (or equivalent), and due to complete their studies and be available for a full time graduate role commencing in the summer of 2020.

The role

The Enterprise Data Management (EDM) platform puts quality, audited data at the centre of customer's organisations.  Its solutions build gold copy masters across all data types, delivering tangible data governance, risk management and compliance frameworks and rationalising legacy architectures. The EDM platform is the central core for all transactions, securities, prices, rates, counterparty and issuer data. EDM empowers those who understand the data to manage the data, no matter the complexity, volume or scope of the project. 

Roles within this stream sit in either the EDM Client Services team or EDM Professional Services team.

EDM Client Services: A Client Services role, based in Altrincham, is dynamic and provides a fantastic opportunity to build a solid career solving the data management issues of global top tier financial institutions.

As a graduate within this team your responsibilities may include:
  • Investigation, reproduction and resolution of customer issues including advising on workarounds and identifying issue for fixing by the development team
  • First line support which includes responding to telephone and online support queries
  • Interacting with clients and colleagues to ensure accurate and timely information flows
  • Participate in the set up and management of hosted client EDM environments
  • Investigates and documents existing procedures and make recommendations for improvements

Professional Services: A Offsite Implementation Consultant role, based in Altrincham, works with clients globally on implementation activities, generally in an offsite capacity; however, at times team members are required to travel to client sites to assist with onsite implementation activities. The team is coached and led by a senior Managing Consultant, and are trained in using SQL Server, the Markit EDM application, and in the informational needs of modern financial and energy institutions. The role is dynamic and provides a fantastic opportunity to build a solid career solving the data management issues of global top tier financial and energy institutions.

As a graduate within this team your responsibilities may include:
  • Develop a working level knowledge of the EDM software application by completing a sample onboarding project
  • Handle client and employee requests for EDM packages
  • Perform pre-upgrade analysis on client's EDM databases
  • Configuring Markit EDM application to meet the client specifications
  • Testing the project deliverables ensuring they are in line with documented requirements.
  • Interacting with clients and colleagues to ensure accurate and timely information flows

What we're looking for

We seek candidates with diverse backgrounds and ideas with a desire to learn and thrive. The program will provide you with a variety of experiences to help you identify your strengths develop highly transferable skills and align you to a successful career path for a bright future at IHS Markit. To be an ideal fit for the role, you'll have:

The successful candidate will require skills in the following:
  • A Bachelor's Degree or Master's Degree (or equivalent) completed no later than September 2020 in computer science or equivalent
  • This program is aimed at graduates with 0-12 months relevant experience
  • An interest in the financial markets would be advantageous
  • Proficiency in SQL is advantageous
  • Knowledge of Data Base management using MS SQL Server and/or Oracle would be beneficial
  • Strong critical thinking and problem-solving skills
  • Excellent oral and written communication skills
  • An ability to learn and adapt quickly in a rapidly changing environment
  • The ability to build strong working relationships in a collaborative setting
  • Be legally eligible to work for the duration of the program in the country for which you apply
UK Eligibility: To be eligible for our Graduate program you must have the right to work full-time in the UK now and in the future. We currently do not offer visa sponsorship, however we do run our programs in a number of locations across the globe and welcome you to consider those that are relevant to you.

How to apply

Submit your online application, which should include your CV, along with a short cover letter/motivational statement (we suggest around 300 words).
  • We want to hear more about you; why you're interested in joining IHS Markit, and why you're interested in being considered for the role/s you have applied for.

Application and assessment process

The assessment process that follows is designed to ensure you can learn more about us, showcase your skills and find a role that is right for you.

Stage 1: Submit online application, including CV and cover letter

Stage 2: Initial screening process

Stage 3: Final stage assessment day

We recruit on a rolling basis and most of our assessment days are due to take place in late 2019. Applications close 12 January and we recommend early application.

Our commitment to diversity

Our business and our customers are diverse, and we believe that embracing a diverse and inclusive environment is key to defining who we are. Our people are what makes us unique and you will get the opportunity to work with some of the brightest minds from across the world who continuously find the best possible solutions, adding value and driving change for our customers.

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IHS Markit is committed to providing equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by the laws and regulations in any of our locations.

We are proud to provide reasonable accommodations to applicants with disabilities. If you are interested in applying for employment with IHS Markit and need special assistance or an accommodation to use our website or to apply for a position, please  contact  or call +1 212 849 0399. Determination on requests for reasonable accommodation are considered on a case-by-case basis. This contact information (email and phone) is intended for application assistance and accommodation requests only.  We are unable to accept resumes or provide information about application status through the phone number or email address above. Resumes are only accepted through the online application process, and only qualified candidates will receive consideration and follow-up.

IHS Markit maintains a substance-free workplace. In addition, in the United States, we perform pre-employment drug testing and are required as a federal contractor to participate in the E-Verify Program to confirm eligibility to work.

For information please click on the following links:

IHS Markit Business Code of Conduct
Right to Work
EEO is the Law
EEO is the Law Supplement
Pay Transparency Statement

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Current Colleagues


If you are currently employed by IHS Markit, please apply internally via the Workday internal careers site.

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