At IHS Markit we believe in being inclusive.
IHS Markit is strongly committed to gender equality and opportunity in the workplace and creating a greater gender balance. Being able to attract, develop and retain female talent is important for us and we recognize that companies with gender balanced senior management teams perform better.
As part of our 'Return to Work' program, we encourage enthusiastic and talented women to get back to their chosen profession.
We currently are hiring Application Support Engineers
Why you should join this program?
Opportunity to get back to the workforce in your relevant field Dedicated buddy to help you settle and get up-to speed Chance to work on latest tools and technology to learn and up skill yourself Support group with similar new hires to kick start your journey
We look forward to working with some of the brightest talent to re-enter IHS Markit!
Loan Platforms, forming the industry standard web-based loan trade processing platform dedicated to efficiently settling primary and secondary par and distressed loan trades in both the US and European markets. The loan settlement platform simplifies trade settlement by providing an integrated, collaborative, real-time platform for buyers, sellers, counsel and agent banks to capture, acknowledge, and settle primary and secondary market loan trades. It is designed to improve liquidity and efficiency in the par and distressed loan markets, facilitate trading and provide real-time reporting based on the status of open and historical trades.
Loan Platforms is seeking a Senior Support Engineer to join the Application Support Team. The role encompasses technical support for our portfolio of loan platforms applications. The person will work with an experienced global team to contribute to the quality and reliability of our support team.
Duties & accountabilities
Provide first and second line application and messaging support for internal and external clients.
Guide and steer team members
Initiate proactive application health monitoring and reporting activities.
Demonstrate excellent written and oral communication skills, able to facilitate and steer liaisons between not only own team members, but also product, development and infrastructure teams.
The successful candidate will need to able to apply exceptional technical skills and good business knowledge, together with investigative techniques and problem-solving skills to identify and resolve issues in a timely and accurate manner.
Education and experience
University graduate or equivalent - must have a solid desire to work in Technology.
Must have experience in application support, troubleshooting, client on-boarding and installation
Must have demonstrated data research/modification experience using SQL.
Experience of XML and messaging platforms (i.e. WebServices, IBM MQ) preferred.
Fundamental understanding of networking principles and its practical uses.
Ideally have experience of working in the Finance Industry.
Knowledge of the Loan Trading and settlement business would be desirable.
Good understand of Application Support processes.
Shift Timing - 7PM to 4AM (Night Shift)
What You'll Love About Us - Do ask us about these!
- Total Rewards. Monetary, beneficial and developmental rewards!
- Work Life Balance. You can't do a good job if your job is all you do!
- Prepare for the Future. Academy - we are all learners; we are all teachers!
- Employee Assistance Program. Confidential and Professional Counselling and Consulting.
- Diversity & Inclusion. HeForShe!
- Internal Mobility. Grow with us!
IHS Markit is committed to providing equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by the laws and regulations in any of our locations.
We are proud to provide reasonable accommodations to applicants with disabilities. If you are interested in applying for employment with IHS Markit and need special assistance or an accommodation to use our website or to apply for a position, please contact or call +1 212 849 0399. Determination on requests for reasonable accommodation are considered on a case-by-case basis. This contact information (email and phone) is intended for application assistance and accommodation requests only. We are unable to accept resumes or provide information about application status through the phone number or email address above. Resumes are only accepted through the online application process, and only qualified candidates will receive consideration and follow-up.
IHS Markit maintains a substance-free workplace; employees may be asked to submit to a drug test (where permitted by law). In addition, as a federal contractor in the United States, the company participates in the E-Verify Program to confirm eligibility to work.
For information please click on the following links:
IHS Markit Business Code of Conduct
Right to Work
EEO is the Law
EEO is the Law Supplement
Pay Transparency Statement
If you are currently employed by IHS Markit, please apply internally via the Workday internal careers site.