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Marsh & McLennan Companies

Client Executive – Retail Management Liability Team

Location "EUR" London

Salary "EUR" Competitive + Excellent Benefits

Closing Date "EUR" Friday 28th June, 2019

Job Reference - R_059306

Marsh currently has an opportunity for an experienced Directors & Officers (D&O) Client Executive to join our UK and International Retail Management Liability team.  This role involves providing strategic, project management and technical support to our clients to deliver management liability insurance solutions.

Key Responsibilities:

  • Analyses risks and lead with developing solutions for clients"EURTM needs
  • Responds to client day to day queries and concerns, resolving issues promptly in order to maintain client satisfaction
  • Assembles and deliver renewal strategy reports for clients
  • Drive renewal strategy proposal with clients, document decisions and action points and progress in line with client instructions
  • Hosts renewal underwriter meetings and calls
  • Regularly updates clients on renewal progress
  • Demonstrates proficient awareness of market conditions to better serve clients
  • Updates management regularly and upon request to ensure high quality client service
  • Monitors accounts progress (payments, collections, etc.) anticipating and preventing problems when possible
  • Maintains strong relationships with clients, colleagues, and insurance/reinsurance companies to efficiently communicate client demands and requests internally
  • Reviewing and improving contract documents and overall terms and conditions in details
  • Assessing and explaining to Client the terms and conditions of the insurance cover and claims handling process
  • Support internal benchmarking reports
  • Support team and division growth initiatives
  • Supports both offensive and defensive Request for Proposal"EURTMs (RFP"EURTMs)
  • Support innovation drive and wider technical internal knowledge

Skills, Knowledge & Experience Required:

  • Solid and proven experience of retail client management in the European and International markets
  • In depth technical knowledge of Management Liability classes (D&O, EPL, Fiduciary and Crime) essential
  • Proven client advisory experience within Management Liability classes focused on complex/large risks essential
  • International experience desirable
  • University degree desirable, preferably legal or financial related
  • Professional affiliation/accreditations desirable
  • Strong communication and influencing skills essential
  • Strong analytical and problem solving skills essential
  • Strong computer skills including demonstrable proficiency in Excel, Word, Outlook, and PowerPoint essential
  • Confident to work on own initiative as well as part of a dynamic, diverse and international fast-paced team

About Marsh

Marsh is a global leader in insurance broking and risk management. In more than 130 countries, our experts in every facet of risk and across industries help clients to anticipate, quantify, and more fully understand the range of risks they face. We work with clients of all sizes to define, design, and deliver innovative solutions to better quantify and manage risk. We offer risk management, risk consulting, insurance broking, alternative risk financing, and insurance program management services to businesses, government entities, organizations, and individuals around the world.To every client interaction we bring an unmatched combination of deep intellectual capital, industry-specific expertise, global experience, and collaboration.Since 1871, clients have relied on Marsh for trusted advice, to represent their interests in the marketplace, make sense of an increasingly complex world, and help turn risks into new opportunities for growth. Our more than 30,000 colleagues work on behalf of our clients, who are enterprises of all sizes in every industry, and include individuals, multinational organizations, and government entities worldwide. We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients.Visit for more information and follow us on LinkedIn and Twitter @MarshGlobal

Marsh and its separately incorporated operating entities around the world are part of Marsh & McLennan Companies, a publicly held company (ticker symbol: MMC).

Marsh & McLennan Companies offers competitive salaries and comprehensive benefits and programs including: pension, health and welfare, tuition assistance, employee assistance program, domestic partnership benefits, career mobility, employee network groups, volunteer opportunities, and other programs. For more information about our company, please visit us at: embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. For more information, please visit us at:

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