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AD Ops- Medical Communication

The Associate Director, Operations is responsible for the day to day operations of one or more projects and provides direction, mentoring, and support to Operations Supervisors and other members of their project teams.

The Associate Director is ultimately responsible for ensuring that services are provided in accordance with client and PPD Medical Communications' policies and procedures and contractual agreements. The Associate Director is Medical Communications' primary liaison with the client and is responsible for ensuring project report summaries, budget, audit results, staffing decisions, and other critical issues are managed appropriately. The Associate Director is committed to quality and making our clients loyal Medical Communications customers.

Job Qualification:

Education and Experience:Bachelors degree in a health related field5+ years experience in the healthcare or pharmaceutical industry including; project management, budgetary management and 1 year of supervisory experienceOr equivalent combination of education, training and experience that provides the knowledge, skills and abilities to perform the job Knowledge, Skills and Abilities:Excellent interpersonal and problem solving skillsGood leadership skillsExcellent judgment/decision making skillsExcellent time management and organizational skillsAbility to analyze data and make appropriate decisionsExcellent oral and written communication skillsAbility to motivate Supervisors/Consultants to define and reach team objectivesAbility to make difficult decisions under pressure and sometimes without all the information desiredBasic computer skills ( Excel, Microsoft Word )Ability to teach/mentor team membersAbility to coach Supervisors to reach performance objectives; Ability to recognize and take appropriate action when consultant/Supervisory performance is not acceptableHigh degree of flexibility, initiative; is a self-starterPPD is an equal opportunity employer (EOE) that will not discriminate in its employment practices due to an applicant's race, color, religion, sex, national origin, and veteran or disability status by embracing diversity and the responsibilities of corporate citizenship in our communities. PPD values our former military and transitioning service member's service.

Diversity Statement

PPD is proud to be an affirmative action employer that values diversity as a strength and fosters an environment of mutual respect. PPD is committed to providing equal employment opportunities without regard to age, race, color, pregnancy, national origin, religion, sex, gender identity, sexual orientation, disability, veteran status or status within any other protected group.

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