This website uses cookies to ensure you get the best experience. Learn more

Medical Information Specialist -German Speaking, Sofia,Bulgaria

Medical information Specialist with German Cambridge, Bulgaria

We are vital links betweenan idea for a new medicine and the people who need it. We are the people of PPD- thousands of employees in locations worldwide connected by tenacity and passionfor our purpose: to improve health.You will be joining atrulycollaborative and winning culture as we strive to bend the time andcost curve of deliveringlife-saving therapies to patients.

MedicalCommunications is truly an exceptional area at PPD. We work to improve patienthealth by supplying top-quality medical information services to our clients,patients and health care providers. We engage with health care professionals,regulatory agencies and pharmaceutical clients to help them navigate regulatoryand compliance requirements around the world.

At PPD we hire the best, developourselves and each other, and recognize the power of being one team. It's notjust talk - our award-winning training programs speak for themselves. In Medical Communications, you'd be providedwith 4-8 weeks of training and support! Join PPD in our relentless pursuit ofexcellence- apply now!

Currently we are lookingfor motivated candidatewith life science degree (medicine, nursing,biology, clinical psychology, pharmacy, kinesitherapy, or any equivalent) andproficiencyin German to join our team in Sofia!


The Medical InformationSpecialist provides technical and medical information, and/or performs intakeof adverse events/ product complaints with quality customer service. Also analyzes and researches inquiries anddocuments interactions according to organizational, client and regulatory guidelines.The information provided will be given to a level in parallel with theindividual's expertise, experience and training.

Essential Functions:

Being part of the team,you will:

• Respondaccurately and professionally to technical and medical information inquiriesreceived via phone, email, internet or mail in reference to pharmaceutical ordevice products.

• Processfulfillments and provide clinical trial information or after-hours on callsupport.

• Analyze caller'squestions to formulate an accurate and concise response using client-approvedresources and records inquiries and interactions in the appropriate databasesfollowing organizational, client and regulatory guidelines.

• Identify, recordand triage adverse events and product complaints according to organizational,client and regulatory guidelines and provide additional support (includingfollow up) as needed.

• Maintain thoroughknowledge of project and corporate policies and procedures including clientproducts, SOP's, protocols, GCP's, and applicable regulatory requirements

• Working closelywith internal and external client contacts (up to and including members ofclient management) to resolve complex inquiries.

• As needed, youwill research medical literature and drafts responses for such inquiries.

Job Qualification:

Does this sound like you? If so, you need to have:

Education and Experience

• Bachelor's degree or equivalent and relevant formal academic / vocational qualification

• Previous experience that provides the knowledge, skills, and abilities to perform the job (comparable to 0 to 2 years).

The role also requires:
• Excellent verbal and written communication skills; Organizational and time management skills
• Excellent language skills (comprehension, speaking, reading and writing); Fluency in German is required
• Proficient computer and keyboarding skills
• Good interpersonal skills; Ability to work independently as well as part of a team.
• Ability to interpret client provided complex medical and technical information

• Ability to maintain a positive and professional demeanor in challenging circumstances

As well as being rewarded a competitive salary, we have an extensive benefits package based around the health and well-being of our employees. We have a flexible working culture , where PPD truly value a work-life balance. We've grown sustainably year on year but continue to offer a collaborative environment, with teams of colleagues eager to share expertise and have fun together. We are a global organization but with a local feel.

- We have a strong will to win - We earn our customer's trust - We are gamechangers - We do the right thing -We are one PPD -

If you resonate with our five principles above, and ultimately wish to accelerate the delivery of safe and effective therapeutics for some of the world's most urgent health needs, then please submit your application - we'd love to hear from you.

As we are likely to receive many applications, sometimes we are unable to provide feedback to everyone. Only shortlisted candidates will be contacted.

Diversity Statement

PPD is proud to be an affirmative action employer that values diversity as a strength and fosters an environment of mutual respect. PPD is committed to providing equal employment opportunities without regard to age, race, color, pregnancy, national origin, religion, sex, gender identity, sexual orientation, disability, veteran status or status within any other protected group.

Apply Now

Share this