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Senior Logistics Coordinator - Biological Samples

PPD is a leading global contract research organization providing comprehensive, integrated drug development, laboratory and lifecycle management services. At PPD, we are passionate, deliberate, and driven by our purpose- to improve health!

PPD Laboratories offers the most comprehensive set of laboratory services available in the industry and continues to deliver innovative solutions to our clients through our collaborative approach, including PPD® Laboratories FSP. PPD® Laboratories FSP is a unique partnership that allows our clients to leverage the experience of our PPD staff, while allowing you, the employee, to gain direct experience working onsite at a pharmaceutical/ biopharmaceutical company, all while maintaining full-time benefits/advantages of being a part of PPD.

The Senior Logistics Coordinator is responsible and accountable for the ordering, receiving, processing, storing, shipment and delivery, return drug accountability, reconciliation and destruction of clinical supplies returned by the clinical sites of drug products and medical devices for assigned studies.

Position Overview
In this position you will support daily logistics operations, manage relationships with transportation providers as well as the shipping/receiving sites, and manage invoices. The role is based in a highly sensitive, fast paced environment, demanding flexibility and accuracy, while in compliance with international, federal, and state regulations.

• Creating export and import documentation in support of movement of in-process, drug substance, drug products, finished pack samples
• Supporting internal and external customers by providing timely status updates on domestic and international shipments
• Coordinating internally with finance and business partners, freight forwarders, and third-party logistics (3PLs) for timely and accurate shipment releases and deliveries
• Working with carriers to schedule shipments, track shipment status, and provide timely proof of delivery (POD)
• Performing required inventory transactions in the ERP system
• Developing/managing record keeping and audit processes
• Participating in carrier evaluations and business reviews
• Supporting Logistics with daily operational activities including training as required
• Collecting, analyzing, and reporting data and working with carriers and internal partners to create meaningful metrics and KPIs
• Performing monthly analysis of shipping data and reporting to management
• Performing trending analysis and own related reports, identifying necessary corrective actions and driving implementation
• Completing all daily operations in compliance with all international, federal, and state regulations
• Supporting and leading shipping related deviation investigation, change controls, corrective and preventive actions, etc.
• Driving continuous improvement of all aspect of the logistics operations
• Additional tasks as required

PPD Defining Principles:

- We have a strong will to win - We earn our customer's trust - We are gamechangers - We do the right thing -We are one PPD -

If you resonate with our five principles above, and ultimately wish to accelerate the delivery of safe and effective therapeutics for some of the world's most urgent health needs, then please submit your application - we'd love to hear from you


Job Qualification:

Education and Experience:

High / Secondary school diploma or equivalent and relevant formal academic / vocational qualification

Technical positions may require a certificate

Previous experience that provides the knowledge, skills, and abilities to perform the job (comparable to at least 4 years). Logistics experience required as well as Fluent English.

In some cases an equivalency, consisting of a combination of appropriate education, training and/or directly related experience, will be considered sufficient for an individual to meet the requirements of the role.

Knowledge, Skills and Abilities:
  • Strong working knowledge of import/export
  • Experience with international logistics
  • Experience in the life sciences / biotechnology industry
  • The ability to adapt to rapid change, wear multiple hats, and work under pressure
  • Cold chain experience
  • Proven written and verbal communication skills and the ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
  • The ability to work in a team environment as well as independently with little or no supervision
  • High attention to detail and above average organizational skills
  • The ability to work effectively under pressure to meet competing workplace demands and tight timelines
  • Basic to moderate computer skills including, but not limited to email, MS Word, Excel, Outlook
  • Experience with Inventory Systems and ERP systems
  • Basic mathematical skills
  • The ability to collaborate with external vendors if necessary
  • Strong knowledge of the complete clinical supplies life cycle (i.e., manufacturing, packaging, labeling, import & export, storage & handling, distribution & delivery, return & reconciliation, final destruction).
  • Focus on Customer Service aligned with highest standards of quality & excellence.
  • Excellent interpersonal skills and problem solving/decision making skills.
  • Strong organizational skills required.
  • Very strong communication skills both written and verbal.
  • Fluent in English (verbal and written).
  • Strong computer skills: working knowledge of Microsoft Project, Excel, and Microsoft Word is required.

Working Environment:

PPD values the health and wellbeing of our employees. We support and encourage individuals to create a healthy and balanced environment where they can thrive. Below is listed the working environment/requirements for this role:

Able to communicate, receive, and understand information and ideas with diverse groups of people in a comprehensible and reasonable manner.

Able to work upright and stationary and/or standing for typical working hours.

Able to lift and move objects up to 25 pounds

Able to work in non-traditional work environments.

Able to use and learn standard office equipment and technology with proficiency.

May have exposure to potentially hazardous elements, including infectious agents, typically found in healthcare or laboratory environments.

Able to perform successfully under pressure while prioritizing and handling multiple projects or activities.

Diversity Statement

PPD is proud to be an affirmative action employer that values diversity as a strength and fosters an environment of mutual respect. PPD is committed to providing equal employment opportunities without regard to age, race, color, pregnancy, national origin, religion, sex, gender identity, sexual orientation, disability, veteran status or status within any other protected group.

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