Site Payments Spec I
Description - External
Summarized Purpose:
Provides management of studies to ensure project deliverables and targets are met according to
the highest quality standards. Liaises with internal teams to provide payment status updates and
identifies and resolves issues. Supports functional leads and assists in contract modification
development.
Essential Functions and Other Job Information:
Essential Functions
• Provides study management, ensuring that individual project targets are met and
services are provided according to the highest quality standards, policies and procedures.
Escalates project risks appropriately.
• Analyzes and interprets various financial reports and monitors project finances.
• Trains study teams on site payment processes, including setting expectations around site
payments' requirements and deliverables.
• Generates reports for study-level KPIs and metrics; evaluates and interprets data. Escalates
performance issues to management.
• Attends internal team meetings and provides updates on payment statuses. Manages escalations
(project team, site and sponsor) regarding payment issues.
• May generate payments in accordance with procedural documents and site contracts. May build
and enter budgets and SVTs; work on transparency reporting; perform study reconciliations; manage
and maintain investigator funds tracker for studies transitioned to site payments.
• May review and approve payments, budgets, reconciliations, etc., in accordance with
procedural documents and site contracts.
• Mentors and trains junior team members.
Job Complexity
• Works on problems of moderate scope where analysis of situations or data requires a review
of a variety of factors.
Job Knowledge
• Developing professional expertise, applies company policies and procedures to resolve a
variety of issues.
Supervision Received
• Normally receives general instructions on routine work, detailed instructions on new
projects or assignments. Exercises judgment within defined procedures and practices to determine
appropriate action.
Business Relationships
• Contacts are primarily internal to the company with infrequent external customer / vendor
contact on routine matters. Builds productive internal / external working relationships.
Qualifications - External
Education and Experience:
• Bachelor's degree or equivalent and relevant formal academic / vocational
qualification
• Previous experience that provides the knowledge, skills, and abilities to perform the job
(comparable to 2 years’).
In some cases an equivalency, consisting of a combination of appropriate education, training
and/or directly related experience, will be considered sufficient for an individual to
meet the requirements of the role.
Knowledge, Skills and Abilities:
• Good organizational and negotiation skills
• Solid attention to detail
• Capable of handling multiple time sensitive tasks efficiently and effectively
• Flexible and able to reprioritize workload to meet changing project needs
• Solid computer skills, proficient in MS Word and Excel and CTMS, EDC or financial
systems
• Experience of working in a project matrix structure
• Capable of mentoring and coaching others
• Effective communication skills, which includes English language (oral, written) and other
languages would be an advantage (where applicable)
• Capable of extracting pertinent information from study documentation such as protocol,
contracts, budgets, etc. and performing data entry and review of such documents
• Capable of effectively analyzing project specific data/systems to ensure accuracy and
efficiency
• Solid understanding of country regulatory and/or applicable tax regulations
• Capable of leading study related activities with little to no interaction from
management
Working Conditions and Environment:
• Work is performed in an office and/or a laboratory and/or a clinical environment with
exposure to electrical equipment.
• Rarely travels within country/region or internationally.
• Exposure to high pressure, intense concentration needed
• Must pay constant attention to detail-visual, mental
• Must be able to multi-task constantly
• Frequent interaction with customers / associates required
• Long, varied hours required occasionally
Physical Requirements:
• Frequently stationary for 6-8 hours per day.
• Repetitive hand movement of both hands with the ability to make fast, simple, repeated
movements of the fingers, hands, and wrists.
• Frequent mobility required.
• Occasional crouching, stooping, bending and twisting of upper body and neck.
• Light to moderate lifting and carrying (or otherwise moves) objects including luggage and
laptop computer with a maximum lift of 15-20 lbs.
• Ability to access and use a variety of computer software developed both in-house and
off-the-shelf.
• Ability to communicate information and ideas so others will understand; with the ability to
listen to and understand information and ideas presented through spoken words and
sentences.
• Frequently interacts with others to obtain or relate information to diverse
groups.
• Works independently with little guidance or reliance on oral or written instructions and
plans work schedules to meet goals. Requires multiple periods of intense concentration.
• Performs a wide range of variable tasks as dictated by variable demands and changing
conditions with little predictability as to the occurrence. Ability to perform under stress.
Ability to multi-task.
• Regular and consistent attendance.