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Systems Designer - Remote Optional

Summarized Purpose:

Serves as a project start-up lead responsible for designing and delivering moderately complex interactive voice/web response system solutions. Analyzes business and user needs, documents requirements, and designs the functional specifications for systems. Formulates and defines systems scope and objectives through research and fact-finding combined with an understanding of applicable business systems and industry requirements.

Essential Functions:
  • During start-up acts as primary liaison between the client and team ensuring timely delivery of IRT start-up services.
  • Manages multiple design projects of moderate scope and associated system changes/enhancements by gathering and writing system requirements and design specifications for interactive voice and/or web response systems, integrations and reports.
  • Acts as a liaison with developers and validation staff to coordinate system design activities prior to launch and during the process of system changes/enhancements. Develops time and resource estimates of requirements and design initiatives.
  • Performs informal testing of systems designed.
  • Provides senior review and feedback on requirements and technical specification documents.
  • Facilitates system capabilities discussions and presentations of systems designed.
  • Shares knowledge and collaborates with team members in order to enhance system functionality and offerings.

Job Qualification:

Education and Experience:
  • Bachelor's degree or equivalent and relevant formal academic / vocational qualification
  • Previous experience that provides the knowledge, skills, and abilities to perform the job (comparable to 5+ years).

Knowledge, Skills and Abilities:
  • Good understanding of system development life cycle and requirements methodology and best practices
  • Comprehensive understanding of data manipulation and presentation tools (e.g., SQL, report writing packages, and Microsoft Access)
  • In-depth computer skills with knowledge of Microsoft Word, Excel, Visio and PowerPoint
  • Good understanding of writing design specifications for systems
  • Good project management skills to efficiently bring projects to completion, including good planning and organizational skills
  • Strong business skills including documentation, presentation, interpersonal, and communication
  • Strong problem solving and analytical skills
  • Capable of adapting to changing priorities and working as a member of a multi-disciplinary, cross-functional team
  • Demonstrated ability to effectively manage design projects, assigned budgets and timelines

PPD values the health and wellbeing of our employees. We support and encourage individuals to create a healthy and balanced environment where they can thrive. Below is listed the working environment/requirements for this role:
  • Able to communicate, receive, and understand information and ideas with diverse groups of people in a comprehensible and reasonable manner.
  • Able to work upright and stationary for typical working hours.
  • Ability to use and learn standard office equipment and technology with proficiency.
  • Able to perform successfully under pressure while prioritizing and handling multiple projects or activities.
  • May require travel. (Recruiter will provide more details.)

Diversity Statement

PPD is proud to be an affirmative action employer that values diversity as a strength and fosters an environment of mutual respect. PPD is committed to providing equal employment opportunities without regard to age, race, color, pregnancy, national origin, religion, sex, gender identity, sexual orientation, disability, veteran status or status within any other protected group.

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