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Roche

International Business Leader Service Revenue Management

Big Data & Analytics as well as digitization is being recognized as a major contributor for further increasing efficiency, effectiveness and competitiveness of laboratories in the market and healthcare providers in general.

Roche Diagnostics’ mission as an industry leader is to provide innovative digital solutions to support its customers and setting them up for success in a highly demanding and dynamic environment. Our aspiration as Analytics & Services lifecycle team is to transform the focus of the lab by exploiting data to proactively make it simpler to operate and give it the power to deliver more value to the healthcare system.

We are looking to hire an International Business Leader to help us deliver the future of Analytics & Services. Being accountable for the successful management of affiliate services revenues on a global level with the aim to achieve (in the long-run; ~ 5-10 years) a self-funding of service costs in close alignment with International Business Team (IBT) Service Analytics within the Lifecycle Team (LCT) Analytics & Services (A&S) and with the Global Customer Service (GCS) organization

Your main task:

  • Heads the IBT Service Revenue Management – responsible for all content, agenda and deliverables
  • Ultimately accountable for introducing, standardizing and maintaining professional services revenue management
  • Creates consistent foundation with contract management for current and future services by a long-term vision, strategy and commercialization roadmaps for the respective segment in alignment with all corresponding stakeholders
  • Responsible for the commercial execution i.e. market preparation, launch management, marketing material and full exploitation of commercialization potential of new launches/respective product portfolio
  • Is the key interface for commercialization related topics across all stakeholders
  • Primary point of contact for affiliates for questions about the overall LCT/IBT product portfolio
  • Responsible for flow of relevant information between the LCT, IBTs, GCS, regions and affiliates
  • Leads in accordance with Roche Values, Roche Core Competencies and Leadership Commitments

Formal Training & Education: 

  • Bachelor’s degree in a Science, Engineering or MBA discipline is required, Master’s degree preferred
  • Successful passed leadership programs preferred
  • Fluent in English, additional languages beneficial

Skills / Experience: 

  • Demonstration of Roche Leadership Commitments and Roche beliefs
  • > 3 years leadership experience in a local, regional and/or global, matrix organization beneficial
  • > 5 years’ experience in Finance, Technical Support, Marketing, Sales or related business experience.
  • Deep Understanding of Diagnostics Market, Products and related regulatory requirements
  • Team development skills
  • Strong communication skills
  • Global Cultural awareness
  • Success in driving a culture dedicated to customer focus, compliance and continuous improvement
  • Leading by example – e.g. The People Practices
  • Analytical and strategic competencies
  • Strong target oriented 
  • International travel is required to perform the job effectively (up to 30%)

Roche is an equal opportunity employer.

Sales & Marketing, Sales & Marketing > Product Life Cycle Management

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