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RS Components

Branch Assistant

RS Local Branch Assistant

Being a RS Local Branch Assistant at RS Components is so much more than a customer service sales role! If you are looking for a challenging and rewarding sales position, working as part of a great team then this is the role for you!

As a member of the branch team, you will have a natural talent to be able to communicate effectively with our customers.


We’ve been on an incredible journey but the best is yet to come; are you ready to join us?

What You Will Do

  • To help identify our customer’s needs and requirements and maximise sales by using a proactive face to face approach

  • Utilise display and merchandising skills to drive incremental and add-on sales, and provide advice and recommendations for products and services

  • Carry out product search queries and identify RS stock numbers from our supplier part numbers by using our catalogue, website and other technical data sources

  • To pro-actively acquire new customers along with maintaining strong relationships that are already established

  • Investigate, record and resolve customer issues from general and technical questions whilst advising on delivery options and dispatches

  • To process customer transactions efficiently and accurately together with undertaking associated warehouse and stock management activities within agreed service levels

As part of the branch team you will engage in Continuous Improvement and share best practice with colleagues together with having a strong focus on supporting the Field Sales Team and other key support departments within the business to support the larger world class sales teams we can be proud of.


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