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RS Components

Internal Sales Specialist

RS Components is a trading brand of Electrocomponents plc, the global distributor for engineers. With operations in 32 countries, we offer more than 500,000 products through the internet, catalogues and at trade counters to over one million customers, shipping around 50,000 parcels a day. Electrocomponents is listed on the London Stock Exchange FTSE 250 and in the last financial year had revenues of £2bn.

We place a strong emphasis on investing in our people, our best asset, enabling them to be customer focused at all times and exceeding their expectations. This is because our customers are at the heart of everything we do. So, we look for people who have a strong belief in, and commitment to exceeding customer expectations, people who have pride and belief in their company.

In return we offer a positive and supportive culture which ensures that together we can help our customers do great things.

Role Summary:

The Internal Sales Specialist will generate and close sales leads from within an assigned territory, working with New, Lapsed and High Potential Customers by providing a first-class customer experience and educating on the RS Value Proposition, whilst continuing to achieve customer satisfaction levels. This role responsible to Achieve successful daily Outbound Sales Calls to selected customer base, managing Contact base through data cleanse and updates within SAP CRM and Liaising effectively with Internal and external Sales Teams for completion of sale process.

Key Responsibilities:

  • Work with new, lapsed and high potential customers within an assigned geographical territory
  • Outbound Sales Calls to Selected Customer Lists in CRM

  • Identifying Key Customers within Account

  • Gain insight of past experiences and current buying habits

  • Educate on Value Proposition based on customers’ needs

  • Processing quotes and Bill-Of-Materials through to orders

  • Contact expansion and manage Customer Data within CRM & SAP

  • Update Sales Activities within CRM SAP

  • Generate Sales Leads within CRM and liaise with Internal & External Sales to complete sales process

  • Support and drive marketing campaigns and promotions

  • Achieve or exceed specified KPI’s within your job role

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