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Salesforce

Director, Product Management - Business Technology

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Job CategoryProducts and TechnologyJob Details

The Business Technology (BT) Tableau Applications team designs, implements and supports the systems that power our rapidly growing company operations. We partner with organizations across the company to enable Sales, Product Development, and Customers in achieving their desired business outcomes.

We are looking for an experienced and multi-faceted Product Management leader to own the G&A portfolio for the Tableau Business Technology team. This role will be managing a team of product managers building technology to support important aspects of the Tableau mission and help integrate with core Salesforce systems. You will lead a highly evolving team focused on customer identity, licensing, data migration, security, and commissions systems.

What will you bring to Salesforce Business Technology? You should have at least 5 years of experience managing Product Managers, a background in product and program management and a track record of delivering quality solutions. Previous experience engaging with and delivering solutions for internal business teams (rather than developing for the market) is highly preferred. We're looking for a leader who loves building relationships, mentoring, and developing a team. A successful candidate will understand the importance of engineering and architecture as part of the Product development process, enjoy a good technical challenge, and be comfortable working with the team to resolve areas of misalignment and interfacing with org leadership. We want to talk to you if you are deeply committed and have a proven success record developing and managing a portfolio of products and Product Managers.

This role will report to the Senior Director of Product Management, Business Technology.

Within 1 month, you will:

  • Engage (weekly 1:1’s) with each of the Product Managers in your portfolio to gain a high-level understanding of their product space, roadmap and current priority projects

  • Engage (weekly 1:1’s) with your Engineering lead counterpart to begin to build a partnership to consistently delivering quality technology solutions for business teams (your team owns the product roadmap, they manage the technology team resourcing)

  • Engage with other Product Management leads to understand and consistently model road mapping and delivery process as well as surface and address any opportunities or risks

  • Attend Steering Committee meetings, getting to know the Tableau and Salesforce leadership team and business leads in each space

  • Drop-in on agile team daily stand ups, team sprints and planning meetings to get a sense of how teams operate

  • Start developing a vision for your portfolio, and begin to draft your V2MOM with your manager

Within 6 months, you will:

  • Have a solid understanding of the roadmap and priority projects for all products in your portfolio and be comfortable representing the roadmap and priority projects at exec-level meetings

  • Actively participate in strategic conversations that overlap with your portfolio; work with PM’s to engage appropriate stakeholders and make good decisions about how to move forward

  • Support career growth for your team through regular 1:1’s, feedback and career conversations

  • Drop-in on agile team daily stand ups, team sprints and planning meetings; champion agile best practices particularly in the role of the Product Manager

  • Finalize your V2MOM including a vision and specific goals for your product portfolio

Within 12 months, you will:

  • Have become an expert, developed ownership and deeply understand the opportunities and challenges in your product portfolio

  • Be tightly aligned with your PM’s on roadmaps and organizational priorities; represent the portfolio in leadership conversations including 1:1’s and steering committees

  • Have developed a strong and trusted partnership with your engineering counterpart, working as a team to ensure that Product teams are adequately resourced and operating smoothly

  • Provide an overarching strategic perspective on what is happening across your portfolio, supporting Product Managers in your portfolio as well as contributing to org-wide conversations about strategy, org structure and resource planning

  • Deliver on your V2MOM including the vision and specific goals for your product portfolio

Salesforce is a fast-paced organization that is growing rapidly. It should be expected that the scope of this position will evolve. Below is a partial representation of skills that we are looking for in a successful candidate:

General Skills

  • Excellent communication skills including presentation and exec-level communications

  • Expert problem solver with proven ability to drive alignment across multiple stakeholder groups

  • Experienced and enthusiastic team builder, mentor and coach

  • Proven leadership, prioritization, and analytical skills

  • Positive Attitude

Technical Skills

  • Minimum 5 years of previous product management experience or equivalent

  • Minimum 3 years experience implementing sales, customer success, marketing, or eCommerce in a leadership role

  • Previous experience working with business leads to develop and deliver on a product backlog with an eye towards impact

  • Experience building and managing teams

  • Previous responsibility for administration of technology systems or equivalent consulting

  • Previous experience with working with and developing on the Salesforce platform

  • Previous experience working in an agile environment

Accommodations

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