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Salesforce

Manager, Internal Audit

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Job CategoryAuditJob Details

The Audit Organization is an independent and objective function that assists Salesforce to meet its goals through independent reviews and assessments. Specifically, the Audit Organization evaluates and provides recommendations to enhance the effectiveness, efficiency, and scalability of the company’s processes, information systems, and underlying internal control environment. The Audit Organization also evaluates and assists in improving the effectiveness of the Company’s risk management and governance processes. This function reports administratively to the President and Chief Legal Officer and directly to the Audit and Finance Committee of the Company’s Board of Directors.

This role will have the opportunity to support activities for the Company's corporate back-office functions (e.g., Finance, Legal, Employee Success), go-to-market / customer-facing functions (e.g., Sales, Support), and functions within acquired entities.

Successful candidates for the Manager, Internal Audit position will:

  • Lead operational audits and projects with a global team

  • Be intellectually curious and passionate about internal audit and learning about and improving new processes, systems, and technologies, driven by “doing the right thing”

  • Communicate process recommendations and findings to business partners in a poised, diplomatic, and effective manner

  • Effectively maneuver through the organization, influence others, and keep up with the ever-changing and growing landscape that is Salesforce

  • Be a team oriented individual who can effectively work at all levels in the organization, both within Internal Audit and other functions

  • Be a “self-starter” with the ability to manage project commitments independently, in a primarily remote environment

Responsibilities:

  • Assist the Mergers & Acquisitions Audit Director with planning and general team functions.

  • Lead operational and integrated audit projects.

  • Provide key business insights and other inputs relating to Salesforce’s rapidly evolving environment into the semi-annual audit planning process and ongoing risk management processes, as well as other IA projects.

  • Be a trusted advisor to various internal business department teams with a strong understanding of Salesforce's business model, processes, systems, underlying controls and an ability to influence positive change in these areas.

  • Deliver assigned audits and other projects within required deadlines, ensuring the work is performed with a focus on adhering to the global audit methodology and delivering the highest level of quality and value-add.

  • Effectively lead internal team members and outsourced consultants assigned to relevant projects, including timely review of audit work papers and issuance of reports.

  • Mentor and coach team members to support continued career growth and the achievement of each team members’ full potential.

  • Individually and with the team, build relationships and work with process owners to understand and document their operations and the underlying internal control environment.

  • Provide verbal and written reports of progress and results to process owners and department team members.

  • Engage in the Company’s culture of collaboration and teamwork by fostering relationships with fellow Audit Organization team members, departmental management, and executives.

  • Stay abreast of best practices, both internally and externally, and provide a conduit for introducing those practices to the Company.

  • Be a role model for the Company’s values and demonstrate the highest ethical standards.

Preferred Qualifications:

  • Bachelors degree, or equivalent

  • 7+ years experience in internal audit, working in a consulting role, or working within operations for a software as a service company, and ability to demonstrate:

    • Experience with the audit life cycle

    • Understanding of audit best practices in the form of planning, fieldwork, and reporting

    • Experience working with business owners and teams in an audit capacity

    • Knowledge of business processes related to technology companies

  • Management skills, including:

    • Experience managing a team, either in a direct manager or supervisory role

    • 2+ years of project management experience

    • A proven ability to successfully lead and thrive in a team environment and ability to build rapport with both IA team members and our internal clients

  • Strong understanding/working knowledge of general business processes related to technology companies

  • Highest level of ethics, independence, and professionalism

  • Excellent English language skills

  • Strong analytical and data analysis skills

  • Ability to work in a fast-paced environment, often on multiple projects simultaneously across different functional groups

  • Excellent communication and interpersonal skills

  • Strong problem solving capabilities

  • Intellectual curiosity

  • Demonstrated ability to “think-out-of-the-box” and be creative

  • Ability to travel up to 25%

  • Knowledge of U.S. SOX, with a working knowledge of U.S. GAAP

  • Ability to work with minimal day-to-day supervision, and supporting a fully global, multicultural, and distributed team

  • Knowledge about cloud computing businesses and processes

  • Understanding/working knowledge of general business processes related to technology companies.

  • Driven to improve processes and have a consultative approach

  • CFE, CIA, CPA, PMP or other relevant audit certification(s)

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