This website uses cookies to ensure you get the best experience. Learn more
Salesforce

Manager, Provisioning and Operations

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Finance and Operations

Job Details

Description:

The Revenue Operations Quote to Cash Strategy and Operations team is responsible for operational aspects of the Salesforce Q2C space. The Manager, Quote to Cash Strategy and Operation will have diverse responsibilities focused managing a team on process analyst that support key business operations, among other critical activities. The role will report to the Senior Manager, Quote to Cash Strategy and Operations. Salesforce.com is a fast-paced environment and we are looking for someone who can hit the ground running to manage multiple responsibilities and projects while producing high-quality work.

Responsibilities:
  • Insure necessary monitoring reports and analyze for required actions are completed
  • Insure execution recurring data updates accurately and timely
  • Respond to process & policy escalations
  • Apply knowledge, skills and judgment to make decisions and resolve issues
  • Develop, document and maintain a repository of Quote to Cash business rules and process flows
  • Review any necessary SOX controls
  • Lead internal efficiency and productivity initiatives
  • Act as a subject matter expert on projects requiring adjustments to on going processes.

Required Skills/Experience:
  • 3 - 5+ years of experience related to CPQ and Order Management Systems
  • 3 - 5+ years of experience with Salesforce products
  • Working knowledge of lucid charts or other process documentation software
  • Working knowledge of smart sheets or other project management software
  • Excellent interpersonal skills; ability to articulate verbally and written, willingness to appropriately debate difficult issues; ability to think quickly
  • Ability to excel in a fast growing/fast paced environment delivering accuracy while managing to deadlines where adaptability is imperative
  • Ability to understand broader business and financial issues, juggle multiple projects and tasks, and to work with deadlines and in a fast paced environment
  • Extreme attention to detail
  • Thrive in a team environment
  • Demonstrate initiative
  • Ability to work independently

Accommodations - If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.

Posting Statement

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at Salesforce and explore our benefits.

Salesforce.com and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce.com and Salesforce.org do not accept unsolicited headhunter and agency resumes. Salesforce.com and Salesforce.org will not pay any third-party agency or company that does not have a signed agreement with Salesfore.com or Salesforce.org.

Salesforce welcomes all.

Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

Apply Now

Share this