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The Walt Disney Company

Assistant Manager Island Recreation - Castaway Cay

Job Summary:



At Disney Cruise Line, you can set sail on the job opportunity of a lifetime! Disney Cruise Line has established itself as a world-renowned leader in hospitality and entertainment, and has been recognized as the top cruise line for families. Our crew members bring the magic to life to deliver exceptional guest service and create family-friendly fun onboard the Disney Magic, Disney Wonder, Disney Dream, Disney Fantasy, and on our private island paradise in the Bahamas – Castaway Cay! With incredible itineraries that visit exciting destinations around the world, crew and Officers can chart the course for an unforgettable adventure with Disney Cruise Line. Ongoing training and development allows our crew to continuously learn and grow personally and professionally, and Disney Cruise Line offers a unique opportunity for those looking to grow, excel and work for one of the most innovative and welcoming companies in the world. Apply today to Embark on Your Career and Navigate Your Future!

Responsibilities:

  • Lead direct reports for assigned team with responsibilities for the daily operations and maintenance of all equipment and repairs; provide recreation equipment plan for maintenance, upkeep, and show readiness; determine rotation of all recreation equipment and inventory
  • Provide performance management and guidance to direct reports, including company policies and procedures, attendance and reliability, performance standards and coaching
  • Adhere to internal controls policies and procedures and operates according to the Operating Guidelines for Recreation area; responsible for reviewing paperwork for accuracy, identifying gaps and formulating corresponding recommendations to leadership
  • Under the direction of the Recreation Service Excellence Trainer, assist with all safety-related training, understudy development, in-service rescue/first-aid training; lead lifeguard training and other recreation-specific training as required
  • Verify required checklists, ensuring daily operational tasks and execution of safety requirements are complete and signed
  • Comply with the safety competencies, and all company policies and procedures
  • This role may be part of the hurricane ride-out plan, which will remain on Castaway Cay during a hurricane in order to make pre-storm preparations and perform post storm assessment, recovery and cleanup duties, as directed by DCL

Basic Qualifications:

  • Legally authorized to work in the Bahamas
  • Ability to pass a pre-hire swim test and successfully complete lifeguard certification training as well as Aquatic Rescue Professional certification (conducted upon arrival on island), including swimming 200 yards with the first 100 yards in one minute and 50 seconds or less; treading water for two minutes without the use of hands, retrieving a ten-pound brick from eight feet of water; certification requirements must also be maintained throughout contract
  • Successfully complete and maintain the lifeguard instructor training course
  • Strong swimming ability; ability to maintain high level of fitness throughout each contract
  • Strong knowledge of the lifeguard industry and certification standards
  • Minimum three years recent work experience in a lifeguard capacity, in a beach resort facility, high-volume environment; Of the three years experience, a minimum of two years recent work experience must be in a leadership position, coordinating and/or training lifeguards
  • Previous experience conducting in-service training and/or audits
  • Must be able to observe all sections of an assigned zone or area of responsibility
  • Ability to pass a vision screening with at least 20/25 vision, corrected or uncorrected
  • Ability to detect and respond to noises and distress signals in an aquatic environment, including in the water and anywhere around the zone of responsibility
  • Ability to remain calm and focused in emergency situations
  • Ability to exercise good judgment, serve as a role model for others, demonstrate and proactively carry out Disney’s Leadership Guiding Principles, work independently, adapt to change and be solution-oriented
  • Strong verbal & written communication skills; ability to exercise an authoritative approach with Guests when necessary to ensure overall safety, when needed
  • Demonstrated ability to communicate with all levels of leadership (island, shipboard and shore side)
  • Excellent presentation and facilitation skills
  • Effective organizational and time management skills
  • Proficiency in common Windows computer applications and e-mail
  • Ability to lift 40-50 pounds

Preferred Qualifications:

  • Previous experience with boats, snorkel equipment, or other recreational equipment
  • Open water diver and diving rescue certification

Additional Information:



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