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The Walt Disney Company

Host/Hostess, Outdoor Vending

Job Summary:

Outdoor Vending Host/Hostess sells ice-cream, popcorn, bottled drinks and souvenirs to guests and also acts as a stocker, material keeper and cashier. You will answer guest’s questions and offer assistance as necessary. Your communication skills and sales skills will be improved, and your hospitality will bring memorable experiences to our guests.


  • Vending involves greeting the Guests in a friendly manner and taking their order, preparing and delivering the product, and ending each transaction in a positive and friendly manner
  • Position requires individual to possess strong cash-handling capabilities, working with or without a register; individual should be able to add quick calculations and count back change
  • Position requires individual to stand for entire shift on a variety of firm and sometimes wet surfaces due to rain (surfaces include fatigue mats, cobblestone, concrete, asphalt, and tile floors)
  • Pushing/pulling heavy items as required completing tasks (e.g., large carts, dollies, and wagons)
  • Equipment operation, including working near equipment that generates heat, cleaning and maintaining overall cleanliness of the wagon, which includes sanitizing and assembling machines (e.g., ovens, popcorn poppers, chiller carts and cotton candy machines and food carts) is required to complete tasks
Based on business need and Cast Members’ credentials, below tasks will be assigned from time to time.
  • Support guest flow in general, including in different locations
  • Assist guests with directions, answer questions, provide information and solutions as needed
  • Support cleaning work areas and guest areas
  • Assist logistics and stocking
  • Keep Shanghai Disney Resort clean by picking trash
  • Handle cash or process POS in other LOBs ( * applicable to cash-handling/POS related jobs only)

Basic Qualifications:

  • Able to make independent decisions for our guests
  • Flexible/adaptable (may work a variety of areas, conditions, and/or have changing start/end times)
  • Strong verbal communication skills (able to positively engage with guests, team members and management)
  • Some non-verbal communication may be involved with non-Chinese speaking guests

Additional Information:

As one of the worldwide leaders in family entertainment, Shanghai Disney Resort delivers legendary service and a lifetime of memories for our guests. Joining us in a new world of fantasy, imagination, creativity and adventure involves creating happiness for the millions of guests who visit our Resort each year. Whether your career journey here is onstage or backstage, there are almost unlimited opportunities for growth and personal development at Shanghai Disney.

* We are committed to providing equal employment opportunities and welcome applications from candidates with disabilities.

* Specific benefits vary between different roles and may be adjusted according to company policy.

* Shanghai Disney Resort does not charge a fee to submit job applications and has not authorized any individual or company to charge to do so. Please always check our official channels or platforms for the most relevant recruitment information.

Employment Benefits:

•Salary: your salary consists of a base salary + service bonus + floating year-end bonus

•Social Insurance: You are entitled to five social insurances and one housing fund

•Overtime and allowances: In addition to statutory overtime (depending on your position) you may be entitled to a high temperature allowance and a night shift subsidy

•Catering subsidy: You are entitled to one free meal per day on days that you are working

•Accommodation: You have the opportunity to live in a dorm with Wi-Fi and air conditioning or to receive a living allowance

•Vacation: You are entitled to paid annual leave and paid sick leave

•Insurance: We buy supplementary medical insurance for you and your children. You can also enjoy group life insurance

•Free Park Entry: While you work for Shanghai Disney Resort you will have the opportunity to enter the park with your family and friends for free

•Disney Discounts: you are entitled to discounts on designated Disney products, resort F&B and ticketing

•Health checkup: You are entitled to a free health checkup once a year

Learning and development opportunities:

•Learning: you will be taught a range of international professional skills, including corporate culture, service skills, and more.

•Career Development: Promotion opportunities are transparent and are dependent on your own efforts. You can also apply for internal transfers should you wish to develop yourself in another part of the company. With Hotel, Food and Beverage, Fire Safety, Security, Merchandise, Park Operations, Disney University and Operations training opportunities across multiple industries, there will always be development opportunities for those who want them at Disney.

•Activities: Disney provides Cast Member with a range of volunteering opportunities as well as fun clubs for basketball, tennis, yoga, Disney Run, Music, Drama, DIY and more as a way to help you connect with your colleagues and network in a fun environment.

Application Process:

Apply online -> Interview over email -> Accept Employment -> Onboard

Please note: You may only apply for this position once in a six-month period. If you have applied within the last six months, please log in to your account to view your current application status.

Work Location:

You will be working at Shanghai Disney Resort in Pudong, Shanghai. You can take metro Line 11 to Shanghai Disney Resort station or take one of our many shuttle buses. The shuttle buses can be taken from one of several central areas across the city every day. You can find out more information during your onboarding process.

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