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The Walt Disney Company

Manager, Employee Relations

Job Summary:

Walt Disney Pictures seeks a Manager, Employee Relations to support the Walt Disney Studios Human Resources team. The Employee Relations function is responsible for promoting and enabling a fair and inclusive workplace that safeguards the company’s employment brand by ensuring that employee and company interests are handled in a fair and consistent manner. In addition to responsibility for supporting the ongoing evolution of the Walt Disney Studios’ Employee Relations department, this position will work with the VP, Employee Relations and broader team to collaborate with clients, HR Business Partners, Labor Relations, Legal, and other internal partners, to provide counsel and act as a proactive consultant to the business, which may include production on set issues and executive support.

Responsibilities:

  • Ensure compliance of company policies and practices by responding to inquiries regarding policy and procedure interpretation, and providing guidance to HRBPs and employees. Work with lines of business, including productions, to review and evolve their site-specific policies to ensure alignment with broader company policies and practices. Improve employee relations acumen by training and educating partners and clients on updates to policies and practices.
  • Support the performance management process by providing general consultation, preparation of written warnings, performance improvement plans, coaching, key messaging and other related documents.
  • Support reduction in workforce efforts by partnering with HR Business Partners and Legal to work through the established process and assist with compiling documentation and summaries for senior management review.
  • Create centralized organization, and consistent and automated processes for ER activities to enhance partnerships with clients, HR colleagues, and Legal. This includes the case intake process and management, documentation, tracking systems and reporting.
  • Respond to employee concerns and complaints of potential unlawful behavior, such as discrimination and harassment, or that violate Company policies, by supporting the investigation team in conducting timely internal investigations independently or in conjunction with supervisors, HR Business Partners and other business partners. This role may also provide this support to the Studios production population.
  • Prepare recommendations for review and consult with internal Employee Relations leadership and Legal partners regarding appropriate disciplinary action, including termination of employment.
  • Research and respond to agency claims, including DFEH, EEOC, and union grievances as applicable.
  • Manage individual cases and address big picture issues. Help determine the root cause and develop proactive strategies to effectively reduce undesirable activity and sustain positive results.
  • Cultivate a strong client oriented service rapport with HR Business Partner teams, and other internal partners, that is based on a high level of collaboration and inclusion.
  • Manage critical Employee Relations projects that support a fair and inclusive workplace that safeguards the company’s employment brand by ensuring that employee and company interests are handled in a fair and consistent manner.
  • Participate in other functional work by leading and participating in related special projects, as applicable.

Basic Qualifications:

  • 6+ years’ experience in Human Resources; Employee Relations experience preferred
  • Knowledge of employment law and practices (with an emphasis on ADA, the interactive process for accommodation requests, and leave of absence requirements); understanding of Company policies, procedures, state and federal laws, with the ability to apply the knowledge to multiple situations
  • Ability to independently conduct a thorough investigation
  • Strong written and verbal/consultative skills
  • Demonstrated ability to effectively resolve conflict
  • Ability to handle highly sensitive and confidential information in a manner that inspires confidence and trust
  • Ability to consult, respond to inquiries and influence a wide variety of key stakeholders
  • Creative and strategic problem solving skills
  • Ability to execute against multiple high priority projects through exceptional organizational, prioritization and effective time/project management skills
  • High degree of initiative, independent judgment and discretion

Required Education

  • Bachelor’s degree in related field or related work experience required

Preferred Education

  • Juris Doctorate preferred

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