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Willis Towers Watson

Client Manager

The Company

Willis Towers Watson is a leading global advisory, broking and solutions company that helps clients around the world turn risk into a path for growth. With roots dating to 1828, Willis Towers Watson has 45,000 employees in more than 140 territories. We design and deliver solutions that manage risk, optimize benefits, cultivate talent, and expand the power of capital to protect and strengthen institutions and individuals. Our unique perspective allows us to see the critical intersections between talent, assets and ideas — the dynamic formula that drives business performance.
Unlock your potential at Willis Towers Watson.

The Segment

Corporate risk and broking
We know how companies can unlock potential through effective risk management.  Our clients rely on us to craft strategies to quantify, mitigate, and transfer risk, taking advantage of our specialist industry experience and unparalleled market know-how. The result is a new way of embracing risk that drives superior results.

The Role

  • Maintain frequent contact to existing accounts during policy validity
  • Effectively handling client inquiries such as updating information, issuing endorsement, designing/obtaining of quotations, explaining insurance terms/conditions, making quotations comparison and giving recommendation to clients
  • Ensure quality of customer service via making presentation, issuing contract, maintaining & strengthening the relationship with clients
  • Coordinate with Client Satisfaction Center to follow-up and update claim settlement to clients
  • Support Accounting Department in premium collection
  • Other tasks assigned by the Company

The Requirements

  • University degree
  • Computer Literate, WinWord, Excel, Power Point
  • At least 04 years experience in insurance (with broker or insurer)
  • In-depth understanding of insurance concepts and consulting processing
  • High integrity, innovative thinking and critical sense of ownership
  • Client-oriented, proactive, long-term commitment
  • Good communication and problem-solving skills
  • Excellent presentation and negotiation skills
  • Strong customer management and selling skills
  • Be able to work under high pressure
  • Fluency in written and spoken English & Vietnamese

Apply Now

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