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Willis Towers Watson

Financial Management Team Lead (Night Shift)

As a Team Leader, you will be responsible for managing a high performance team of financial management analysts that support accounts receivable activities such as: project set-up, billing/invoicing, collections, reporting, reconciliation and administration support. You will also be expected to support and lead the growth of the team, including the transition of new work. On an ad hoc basis, you will be expected to perform Central Services tasks and other requests.

 
The Role

Key responsibilities include:
  • Lead a team of high-performing team that maintains a strong “client service” focus and culture:
  • Engage with business stakeholders;
  • Provide regular and effective performance feedback to team members
  • Plan and organize team’s work so that Service Level Agreement (SLA) objectives are realized.
  • Consistently display Willis Towers Watson's core values at all times and be an agent of positive influence by promoting team engagement, development and team morale.
Objectives:
  • Build relationships internally and collaborate effectively with virtual teams and with members from the Health & Benefits US team.
  • Successfully support the transition of new work into the invoicing and billing team;
  • Strong attention to detail to ensure deliverables of the team are met;
  • Ensure that process documents produced by Invoicing & Billing team are clear, concise and easy to use.
  • Contribute to the development of new approaches and quality standards related to Invoicing & Billing Policies and Processes.
  • Promote a positive workplace environment.
The Requirements
  • Possess interpersonal skills to communicate effectively with a wide range of positions within the organization.
  • With at least 5+ years of working experience in shared services, preferably with team management experience.
  • Experience in supporting finance and accounting functions such as billing, invoicing, reconciliations, reporting and analysis.
  • Demonstrated proficiency in the use of Excel and Power Point.
  • Experience and strong understanding of Oracle R12.
  • Strong critical thinking capabilities and the willingness to apply skills proactively.
  • Ability to quickly transfer learning into practice.
  • Ability to manage multiple priorities at the same time.
  • Strong business communication skills.
  • Bachelor's degree graduate 

Equal Opportunity Employer.

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