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Willis Towers Watson

Governance and Pensions Secretarial Consultant

Great opportunity to join us as a Governance and Pensions Secretarial Consultant providing the highest level of customer service to existing and new clients. You will maintain profitable revenue and supporting the sales process for upselling and cross selling and responsible for overall WTW client relationship, as well as shaping client strategy.

Willis Towers Watson’s Technology and Administration Solutions (TAS) is a global line of business whose revenue is primarily driven from providing outsourced pension administration services to occupational pension funds. Our three largest markets are Germany, UK and US. We have worked with some of the world’s leading organizations for over 25 years to provide benefit administration and outsourcing to over five million participants across the globe.

The Role

The Consultant role will be wide ranging and will overlap with both operational management, solutions development, project management and client management roles. Approximately 75% of the role will be delivering solutions and services to clients and 25% on strategic development of the proposition.

The Consultant will take a lead role in managing high level projects internally and externally to ensure the successful and timely delivery of services to our clients and to assist with the development of our Governance and Secretariat Solutions business (including leading new business opportunities).

The Consultant will work closely with the existing team based in Welwyn Garden City, Birmingham, London and Redhill on a range of strategic client governance projects and initiatives and will take responsibility for the successful delivery and completion of these activities. The operational aspect of the role focuses on the delivery of a first class secretariat and governance services to a small portfolio of FTSE 250 clients.

A key element of the role will be to work with the business lead to further develop governance solutions. This would involve taking the lead across a variety of work streams developing people, processes and solutions.

Post covid travel to London on a regular basis to attend client meetings.
The Requirements
  • Previous governance and pensions management experience
  • Previous pensions experience
  • An ability to convey technical issues clearly in written form
  • Exceptional organisational skills and an ability to effectively prioritise work across multiple client relationships
  • Flexibility with the ability to work under tight timescales without diluting the quality of work
  • New business experience
  • Professional delivery
  • Strategic thinker
  • Collaborative
  • Influencing skills
  • Excellent communication skills
  • Excellent written skills
Equal Opportunity Employer

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