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Willis Towers Watson

Pension Administration Analyst (University)

Our Retirement team provides expertise in retirement and investment consulting to support organizations worldwide in designing, managing, administering and communicating all types of retirement plans. The complexity, costs and risks associated with employee benefits pose an increasing threat to business performance. An enterprise-wide strategy for managing benefits gives our clients the framework to develop programs that work in concert to help attract and retain top talent in a cost-effective manner so they can offer benefits that give them a competitive edge while meeting the needs of their employees.

The Role

As a Pension Administration Analyst you will contribute as part of a team to provide general administration support and basic pension administration tasks. You will perform recurring plan administration services and work assignments for clients’ defined benefit plans under the supervision of senior analysts and work with the client service delivery team as well as interface with clients to answer questions, resolve issues and complete projects.
  • Perform with guidance from other team members, routine and recurring plan administration tasks for clients’ defined benefit plans (e.g., benefit calculations, annual data updates, assist with preparation of benefit statements) 
  • Work cooperatively with other team members (Willis Towers Watson plan administrators, actuaries) to complete tasks and to ensure unified delivery of services 
  • Gain a thorough understanding of the plan design (e.g., benefit formulas, options, eligibility) 
  • Follow and update documentation materials as directed to maintain complete accurate work papers and audit trails 
  • Learn and use Professional Excellence tools and concepts to ensure efficient and quality output/service delivery 
  • Serve as a contact with clients’ human resources personnel 
  • Adhere to plan documents and government regulations in administering plans 
  • Actively participate in team meetings and training activities 
  • Be accountable to team members for agreements and commitments 

The Requirements

  • Bachelor’s or Master’s degree in mathematics, statistics, finance or any other major with significant quantitative course work with a minimum overall GPA of 3.0
  • Solid mathematical and analytical skills
  • Work experience that demonstrates strong technical and/or client service skills
  • Passion for solving problems and sharing solutions to exceed the standards of the client
  • Ability to be a self-starter and work independently, but also cooperatively in a close team environment
  • Strong written and verbal communication skills and a demonstrated ability to interact with colleagues at all levels
  • Excellent Microsoft Office skills, particularly in Excel 

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