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Willis Towers Watson

QA Engineer

What You'll Be Doing:

  • Participate in design and requirement meetings, provide input and prepare test strategy based on available information.
  • Gather and analyze requirements/specifications and prepare test cases and other QA deliverables.
  • Execute test scenarios for functional and regression testing.
  • Facilitate/attend meetings with developers, analysts and other interested parties to review requirements, test cases or to solve defects.
  • Report progress in Jira and/or by email or other internal communication tools.
  • Ensure the defects resolved will have a root cause.
  • Assist/support UAT during UAT test phase.
  • Provide input to Level of effort estimates and/or resource estimates for new requirements.
  • Train or assist other team members if needed, prepare documentation of process
  • Identify enhancement and communicate to interested parties.


  • Knowledge of software testing methodologies for agile framework, waterfall or other rapid application development methods.
  • Knowledge of QA automation tools and frameworks.
  • Experience with Genesys system is a great bonus!
  • Solid experience in IT and proven ability in analyzing requirements, develop effective test strategies, plan and cases. (manual and automated)
  • Consistently execute test cases (manual and automated), analyze result in a timely manner, identify and communicate risk, reporting/managing defects, follow-through post release/post implementation testing.
  • Experience in integration testing, backend testing, regression testing and functional testing.
  • Solid experience in batch/file processing and real time processing.
  • Strong working knowledge of SQL (writing and understanding queries)
  • Candidate should have experience in testing complex web services through web platforms and should be able to read/edit XML documents from logs, cross browser compatibility testing of web applications containing complex business logic.
  • Usage of Jira (or other similar issue/bug tracking systems) is required.
  • Candidate should be able to communicate well in English (interpersonal, listening, written and oral) to communicate with project owners, project/release managers, analysts, developers.

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