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Willis Towers Watson

Scrum Master (Midshift)

The Role

The role of Scrum Master within the software development team is a key leadership role. As we continue our agile transformation we need experienced Scrum Masters to help bring us to the next level. This opportunity demands strong communication skills and thoughtful leadership as you will be needed to manage enterprise level software products.

  • Deeply passionate about collaborating with others to help optimize a team’s performance and build strong leaders.
  • A Leader, and sometimes a coach in the Scrum process, and believe that collaborative communication truly gets the most out of a cross-functional team.
  • Able to put others at ease by forging meaningful and productive relationships with those around you, and you have an infectious “get it done” mentality.
  • An excellent communicator, and believe that communication is at the root of most organizational success.
  • Foster strong and cohesive teams. Foster trust and collaboration across all team members to work as one unit. Assist teams resolving destructive conflict.
  • Energetic and positive, and you take pride in your ability to bring structure to inherently complex working environments.
  • Naturally able to share lessons learned and best practices with others, build relationships with stakeholders and broker relationships at all levels.
  • Work with management and teams to strengthen our agile culture as well as work with teams and individuals to inspire the goals of self-determination, entrepreneurship, and customer-centered thinking.
  • Be a change agent for teams, leaders and the overall organization in establishing a lean agile culture
  • Assist teams and leaders in executing agile practices in a way that leads to continuous improvement.
  • Facilitate strong cross-organization communication on agile techniques. 
  • Work with other Scrum Masters and agile leaders to develop and foster cross-team communication.
The Requirements

  • Minimum 3 years of experience as a Scrum Master focused on software development.
  • Agile Methodology experience.
  • Familiarity with common Agile practices, service-oriented environments, and better development practices as well as other methodologies that will allow you to coach the team on possible techniques.
  • Understanding of the basic fundamentals of iterative development as well as backlog tracking, burndown metrics, velocity, and task definition.
  • Proven leadership experience in achieving successful project outcomes.
  • Track record of delivering strong results in large scale/complex software development projects.
  • Experience working with distributed software development products and teams.
  • Demonstrated Ability to lead cross functional teamwork in and across teams and organizations.
  • Strong verbal, written, interpersonal communication and negotiation skills.
  • Ability to develop project plans, manage individual deadlines and goals, including project metrics and dashboards.
  • Hands-on management of projects and their outcomes, rather than passively collecting and reporting metrics.
  • Strong ability to identify potential issues and dependencies early.
  • Quickly facilitates mitigation plans, alternative approaches and communication of risks.
  • Fully committed to transparency in all situations.
  • Highly organized with excellent multi-tasking skills.
  • Customer service orientation.
  • Analytical thinker with creative problem solving skills and attention to detail.
  • Preference for Agile certifications (scrum master or product owner).
  • Self-starter attitude and ability to build a strong rapport and trust with resources in several functional areas.
  • Adeptness at learning new technology and tools.
  • Detail oriented with excellent communication skills.
  • BS/BA degree or relevant experience.
  • Experience with JIRA, JAMA and/or Confluence is a plus.
  • Experience working with Microsoft technology stack (preference for also having Oracle Database and JAVA applications).

Equal Opportunity Employer 

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