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Willis Towers Watson

Software Quality Assurance and Configuration Analyst

The Software Quality Assurance and Configuration Analyst will be an integral part of a global team that will deliver technical services and solutions in a quality and efficient manner to clients around the world. Focus will be on system testing, system/user support and data load execution as well as data load validation tasks.

The Role
  • Responsible for system testing and provide support to various systems; ensures that system configuration such as password reset and other system parameter updates are completed according to specifications, defined standards, utilizing tools identified as best practices
  • Develops comprehensive test plans and executes testing for the different system components: web application, data imports, reports and extracts
  • Executes high-level loading and validation of client data in the Pension Administration system using detailed data load and review process checklist
  • Ability to follow and execute client procedure for smooth and accurate execution of tasks
  • Works meticulously on handling highly-confidential client data
  • Understands how client data elements map out into Eepoint Pension Administration system
  • Monitors data loads, including review of actual data loads and promotion through each environment
  • Communicates clear business and technical requirements and recommends solutions
  • Works with the team to resolve inquiries and issues requiring inputs from the client team or other team members
  • Identifies and raises risks, as well as issues related to business needs and the team’s capability to meet these in a timely manner

The Requirements

  • Bachelor’s degree in Computer Science, Engineering, Management Information Systems or related area
  • At least 3-5 years of relevant work experience
  • Experience or training in: RDBMS, SQL, Web-based applications and tools
  • Good SQL skills, able to create and evaluate simple to medium SQL statements/stored procedures
  • Understanding of relational and conventional database technology; data modeling concepts, data mining, tools and techniques are preferred
  • Experience in handling big data and proper handling of highly-confidential data
  • Experience executing detailed procedures to complete a deliverable
  • Experience with test plan preparation; knowledgeable with testing procedures and test plan execution are required
  • Experience in the Financials, Human Resources or Benefits domain areas is preferred, but not required
  • Strong verbal and written communication skills in English
  • Experience working with the US is preferred
  • Ability to multi-task and be mindful of deadlines; good execution of time management
  • Self-motivated and ability to remain focused on assigned projects
  • Committed to quality and continuous improvement

Equal Opportunity Employer

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