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Willis Towers Watson

Software Quality Assurance and Testing


QA Engineering Lead (Ops Level – 58-63)



Reporting To


Job summary

As a QA Engineering Lead, you will assess software quality through manual and automated testing. You

will be responsible for developing and maintaining frameworks. You will collaborate directly with all members of

the team on design ideas to influence product and technology decisions. This role will be part of the TCoE and will work closely with all to implement and provide automation expertise to the TCoE. This role will be accountable for ensuring CRB QA automation is implemented to the agreed TCoE quality standards. Specifically, they help define and ensure adherence to the frameworks, tools, processes, service levels, quality metrics and best practices specified by the TCoE

Successful candidates are humble, thoughtful and respectful of ideas, while bringing passionate solutions that

strengthen the products. Our goal is to produce quality solutions while having fun in a casual, results-driven

environment. Ultimately, you will ensure that our products, applications and systems work correctly.

The Role

· Be able to think BIG and deliver iteratively at the same time

· Work as part of a centralized TCOE team adding value in the automation space

· Designing, developing and maintaining the framework and automation scripts and providing automation

expertise across TCOE teams

• Provide QA automation related vision, and direction to the local Quality Assurance Teams (both IT Partner and WTW) working as part of the TCoE

· Analyze automated test coverage and identify areas where coverage could be improved

· Work closely with QA’s across the TCOE to drive the automation initiatives and maintain the set KPI’s

· Review automation progress across projects to help ensure code quality standards are maintained throughout

· Proactively bringing issues to the attention of team, generating, proposing and implementing innovative

solutions to solve them

· Developing and maintaining API automation testing as part of the overall framework

· Promote a culture of collaboration and teamwork

· Recommend solutions based on experience and industry best practice

· Collaborate with Engineering teams to help find the most viable solution in case of automation challenges

· Design and develop Automation specific metrics and work with the team to publish them per schedule

· Handhold and train QA’s across TCOE to be more proficient in automation area

• Competent in facilitating meetings and monitoring action items to completion

• Effectively use teamwork to positively contribute in high performing, results driven, and collaborative

team environment

• Experience with International and Virtual Teams


The Experience

· Must have

o 10-14 years’ experience in quality assurance specially in UI & API Automation

o 8-12 years of hands on experience in QA automation testing web / mobile applications and Web

Services (REST API’s)

o Experience creating testing automation frameworks from scratch

o Expertise in automation testing with Selenium Webdriver using C# and .NET framework, Coded UI & VSTS

o Experience using version control system such as GIT, TFS, SVN

o Hands on Database/SQL experience

o Working knowledge of Agile and DevOps (TDD, BDD, CI/CD)

o Passion for digging deep to resolve technical challenges

o Strong knowledge of QA methodologies and best practices

o Coding experience in C# and Java

o Familiarity with .Net environment (MS-SQL,, Visual Studio and IIS)

o Strong communication and collaboration skills

· Nice to have

o BE/BTech in Computer Science or related field and/or equivalent software development experience

o Knowledge about Performance testing/load testing

o Knowledge experience about SpecFlow/Cucumber

o Any experience on code scans like Checkmarx, Sonarcube








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