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Worldpay from FIS

Oracle RMB Support Engineer

Why is our “Oracle RMB Support Engineer” the next step for you?
As WorldPay grows, we must be proactive in assuring we stay ahead of the curve with truly cutting-edge products and services. The payments industry is in rapid evolution with the implementation of new technologies. By hiring the best minds that understand that new features and capabilities are just as important as security, WorldPay will continue to beat the competition with our offerings. Whether it's dedicated to new products and services, or ensuring we have the best infrastructure out there, WorldPay is dedicated to tech. Production support of Oracle RMB is a key application for billing and partner payments on a daily and monthly basis

How will you add value on a day-to-day basis?
Develop an in-depth understanding of Worldpay financial processing and develop trusted partnership with Billing Operations and stakeholders within Line-of-Business. Support of Oracle RMB to meet or exceed all operational metrics (OLAs and SLAs), as defined.  Ability to collaborate and facilitate troubleshooting of advanced technical issues and work cross-organizationally (Development, Database, Server team, Platform and Product) along with other system application teams to resolve stability, performance or serviceability of Oracle RMB. Interact with End Users to address issues in a timely manner.

What will make you the ideal candidate?
3 years of experience with Oracle RMB; Proven ability to troubleshoot application issues in a complex production environment; Candidate should have understanding of business financial flows (month end billing, GL, merchant/partner payments, payment calculations, reporting and residual; you should be able to collaborate with other IT teams.
•             Oracle EBS experience
•             Basic SQL knowledge
•             Agile experience
•             ITIL proficiency
•             Agile/SAFe proficiency 
How is Worldpay changing the world?
We lift economies and communities by advancing the way the world pays, banks and invests.
Since our two companies came together, Worldpay has formed the Merchant Solutions division of FIS. We call it “Worldpay, from FIS”. In the time you’ve taken to read this one sentence, our platforms have processed over 8,000 transactions and this number grows daily. Join us now to realise your own future growth and success.
FIS stays ahead of how the world is evolving to power businesses, across merchants, banking and capital markets, to outpace today’s fast-changing competitive landscape and help our clients run, grow and achieve more for their business.
We want all our people to bring their very best self into work, and that means balancing priorities and passions, at work and at home. We create teams without barriers, fostering creativity and innovation - behaviours that we value in everything we do.


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