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Amadeus UK
Amadeus UK

Amadeus, who are we?

Amadeus creates the technology that powers better journeys. It’s our tech that enables billions of travel bookings each year and improves travel experiences, from automated baggage drops to retina security scans at airports. It’s our critical solutions that help airlines, hotels and railways, search engines, travel agencies and tour operators to run their operations and constantly improve the travel experience for their customers.

But it doesn’t stop there - the scope of our tech solutions continues to grow, opening the possibility of virtual reality, machine learning and artificial intelligence. We’re passionate about finding new ways to connect travelers, places and possibilities.

Amadeus in the UK

Amadeus UK is certified by the Top Employer Institute as a Top UK Employer. This recognition is reserved for companies that meet the highest standards in working conditions and benefits they offer their employees. Our UK HR team works closely with our leadership teams to support over 650 employees across two main UK offices; one near London Heathrow and the other close to London Gatwick

Amadeus Heathrow, A Research & Development Centre

We’re good at what we do here in Research & Development (R&D) and we should be. Amadeus invested nearly €900 million in the R&D function in 2018 alone, making us the number one investor in R&D in the travel sector worldwide.

We are passionate about creating innovative travel technology, enabling smoother and more enjoyable travel. We’ve been doing it for over 30 years, and we’re just getting started. Innovating. Accelerating. Working with customers and partners to power better, more rewarding journeys. Leading the industry forward!

In 2018, we relocated to our R&D Centre of Excellence in Heathrow, where over 400 employees work on live, critical airport and airline applications. We now call a brand new, sustainable, state-of-the-art building along the Heathrow Airport perimeter, home. We promote an agile, fresh, and open working environment that inspires big ideas, innovation and a community team spirit. We are situated right in the heart of the travel community we serve, so you’ll really get to see the impact that your work has.

Amadeus Gatwick, Travel Channels

Our vision is to evolve our platform to incorporate all the relevant content our customers need from any available source. In that way, we create a more personalized, connected and sustainable future for travel, redefining travel distribution to make travel more rewarding. This is a space that is not occupied by our competitors or other technology companies - a space where all players can interact and co-create to deliver better journeys.

We’ve developing a personalized offer across 4 customer segments, Retail Travel Agencies, Online Travel Companies, Business Travel Agencies and Corporations to help our customers succeed. Our technology is open source and host aggregated content from airlines, hotel chains, rail operators and many more to ensure we serve travelers better.

Amadeus as an employer

With over 19,000 people globally from more than 140 nationalities, our organization is truly diverse. We’re committed to empowering our employees by creating an inclusive and supportive environment across all our offices. With a shared culture of respect, openness and opportunity, alongside a collective enthusiasm for technology, travel and innovation.

Whatever role you join us in, you’ll be part of a collaborative, supportive team and with a vast array of training opportunities, you’re encouraged to develop your big ideas, skills and expertise to a new level.


What we offer our employees

Our employees tell us it is a genuinely rewarding environment to work in. In addition to our competitive salary packages, you’ll enjoy extensive lifestyle benefits!

Here’s a snapshot of some of the great benefits you will receive:

  • Highly competitive holiday allocation
  • Generous pension scheme
  • Discretionary salary and bonus review
  • Flexible working hours
  • Life assurance
  • Season ticket loan
  • Optional private medical health insurance
  • Internal and international mobility
  • Access to our substantial blended training program
  • Free onsite parking with electric charging points (payable)
  • Subsidized restaurant

Community at Amadeus

A word on Diversity & Inclusion

Amadeus believes in the power of a workplace that's truly inclusive. We’re committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. This year we have also signed up to be part of:

  • The Stonewall UK Workplace Equality Index 2019 - the definitive benchmarking tool for employers to measure their progress on lesbian, gay, bi and trans inclusion in the workplace
  • The Tech Talent Charter - making a commitment to a set of undertakings that aim to deliver greater inclusion and diversity in the UK tech workforce, specifically in relation to our approach to recruitment and retention

Amadeus Proud

Proud is the official lesbian, gay, bisexual and transgender (LGBTQ+) Network in the London office of Heathrow. It aims to make sure that discrimination and harassment of LGBTQ+ staff is tackled and to get up-to-date with current legislation and ensure Amadeus’ policies comply. The Proud Network also identified the additional objective to train the committee and Amadeus staff on how to tackle mental health and well-being issues. It has been proven that the LGBTQ+ community is most likely to suffer from these issues.

Proud launched in February 2019 and so far, the LGBTQ+ committee organized or took part in the following activities:

  • Attended the Imperial College LGBT+ Careers Networking Event
  • Organized for staff to go watch London pride 2019
  • A conference commissioned to study how LGBTQ+ students approach life in University and contact with their first employer, to assist in our aim to create LGBTQ+ inclusive work environment
  • 3rd year supporting the LGBTI+ in workplace summit

The AWN (Amadeus Women’s Network)

This is a global initiative to create a positive influence that motivates, inspires and enables women to develop both professionally and personally with the support of other women and men. Its members aim to offer educational and networking opportunities through meetings, events, workshops and conferences both internally and externally.

The AWN aspires to improve the company’s performance to bridge the equality gap by fostering a broader range of behaviors and by benefitting from the richness of diversity and aims to prepare a better workplace for younger and future generations. The network is extremely active within the Heathrow office of Amadeus with key speakers frequently addressing the network on various topics and engaging in Q&A sessions.

The ASSC (Amadeus Sports and Socials Club)

The ASSC partners with a variety of subsidized sports and social communities welcoming all employees and contractors. These range from badminton and board games clubs to basketball and yoga. They meet frequently and encourage cross-departmental cooperation and friendships formed on mutual interests.

Global Corporate Social Responsibility (CSR) and Charity Work

Amadeus’ strategy in social responsibility is to use our core strengths – our people, technology and global travel expertise – in programs and partnerships that can make a real difference. Our objective is to contribute to the inclusive development of communities in the countries where we operate, improving how travel and tourism can make a positive impact.

In 2018 we joined the United Nations Global Compact, the world’s largest corporate sustainability initiative, to strengthen our commitment to sustainability and the 10 universal principles on human rights, labor, the environment and anti-corruption.

We have also continued detailed consultations and run programs together with our key social stakeholders such as UNICEF and the Global Travel and Tourism Partnership (GTTP). We made good progress too in the three strategic pillars of our global Social Responsibility program: Technology for good, knowledge & skills transfer and community support.

With activities taking place globally to mark social volunteering days, employees from the UK offices have been encouraged to take part in an organized event at inner-city farms and forests coppicing trees to allow for new growth and preparing the ground for tree planting.

We also support nominated local charities by holding a variety of fundraising events held at our offices.


Amadeus takes the impact it has on the environment very seriously. Our new home, WBC4, was built from the ground up in 2018 and was designed as an environmentally considerate building. To ensure it achieved a ‘BREEAM Very Good’ rating the following design aspects were included:

  • High efficiency LED lighting throughout with daylight saving around the perimeter
  • Sustainably sourced timbers with FSC certification
  • High efficiency wall and ductwork insulation
  • Low VOC eco-friendly paint finishes
  • Restricted flow devices for the toilets and taps
  • Solar reflective glazing to reduce heat gain in the office
  • Photovoltaic solar panels on the roof feeding straight back into the building electrical systems
  • 19 electric car charging points

We have also invested in changing rooms and showers in our secure underground car park, so employees have great facilities should they choose to cycle or run into work with cycle storage for up to 60 bikes and large lockers for anyone who wants to exercise during the day.

We actively promote recycling at every opportunity and ensure that our waste contractors are zero to landfill. We have dedicated food waste bins in all kitchens and employees can even take a free bag of coffee grounds (bi-product) for composting at home!

One of our biggest achievements to date is signing up to REGO-backed electricity which will ensure that 2020 our electric we will be zero carbon footprint as of our consumption here at WBC4 will be matched by a wind generated renewable source!

Family Friendly Policies

At Amadeus we value work life balance and offer enhanced allowances in relation to family leave to support our employees during life’s big events:

  • Maternity/Adoption/Shared Parental Leave - We offer enhanced pay for 20 weeks at full basic salary
  • Paternity Leave - We offer enhanced pay for 2 weeks at full basic salary
  • First Day at primary school - We support you taking an additional ½ day paid leave to wave your child off on their first day at school
  • Emergency Leave - 5 days paid leave to assist with emergency family care arrangements

Wellbeing at Amadeus

The Wellbeing of our employees is so important to us we have created The Amadeus’ Employee Wellness program – ‘Health, Wellness & You’. It’s based around three pillars; Money, Munch and Mind.

Money - Our employees have access to financial wellbeing advice with tips and tricks as to how to make money go further, budget planners, loan, pension and mortgage calculators.

Mind - All employees have access to yoga and meditation videos. In addition to a selection of onsite wellness events like stretching, sleep clinics, ‘doggy-de-stress’ sessions and bi-monthly on-site massage and meditation slots.

For confidential support, we offer employees assistance through a 24-hour phone counselling service or one-one sessions. In addition, we have just seen our first set of employees successfully complete their Mental Health First Aid training.

We also provide annual onsite flu vaccinations and health checks.

Munch - You’ve guessed it, this bit focuses on nutrition and aims to provide advice, tips and recipe videos for employees to follow. Additionally, our building and facilities team work closely with our onsite subsidized restaurant to promote a range of healthy and filling food and drink options.

Work with us

At Amadeus, you’ll find an environment that actively encourages you to be visionary, to use your curiosity to innovate and develop tech that transforms the future of travel. We’re recognized as a Top UK Employer for a reason. We give you a great sense of purpose; the work you do connects people and places, it drives societal progress, globally.

If you’re dedicated to changing the world we live in and improving the way societies connect, this is the place for you.

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