This website uses cookies to ensure you get the best experience. Learn more
Rapport Guest Services inclusive employer
Rapport Guest Services

A meaningful employee experience is at the heart of what we do. The diversity of our employees is one of our greatest strengths, and we are committed to ensuring that every person has equal opportunity and is treated with dignity and respect. We welcome everyone, whoever they are and however they choose to identify. We are committed to our supporting our people’s aspirations and nurturing them to be successful personally and professionally.

“We are proud to focus on the development, engagement and wellbeing of our brilliant Rapport Ambassadors who consistently deliver exceptional Guest and Workplace services to our clients and their guests every day.”

- Dirk Talsma, Managing Director

Be Yourself at Rapport

Our team members are called “Ambassadors” because they are more than just employees. Each one of our Ambassadors represents our business in their own unique way.

We want all Rapport Ambassadors to have an equal opportunity to achieve their full potential. We will give you personalised training and empower you to write your own career story.

We care about honesty, respect, fairness, and openness in the way we talk to each other. Having the freedom to be open and honest about who you are with your colleagues will help everyone feel confident, safe, and able to perform at your best. We continue to review our policies and practices so can we continue to create a place where everyone can be themselves.

Businesses have a responsibility to wider society: to provide employees with opportunities to learn and grow, and to support the local communities. It is important that the demographic of a business represents the community in which it operates.

We put courage before convenience and ensure a fair and consistent approach in all that we do within Rapport.

About Rapport

“We believe that every guest experience should be unique.”

Rapport Guest Services is an award-winning, specialist company that provides corporate organisations with a range of fully managed front and back of house guest services. We provide services in all major cities in UK & Ireland, also globally with a strong presence in North America, Canada, Denmark, Switzerland and Hong Kong.

The company’s fully managed offer includes reception, concierge, client meeting room management, community manager, workspace and floor coordination, switchboard and other call services. Our Ambassadors create rapport with clients and their guests from the outset, leaving them with the perfect impression every time.

Rapport has received many awards for its focus on Employee Engagement including ‘3 Stars’ from Best Companies, the company behind the Sunday Times 100 Best Companies to Work For list. Other awards that Rapport has received include:

• Cateys Front of House Team of the Year (four times)

• Cateys People & Training award

• HR Diversity Champion for the Global Diversity List

• Diversity and Inclusion award for HR in Hospitality Award

• People Development Award at the FSM awards



Visit Our career website

myGwork
myGwork is best used with the app