Data Support Analyst
St. James's Place (SJP) works in partnership to plan, grow and protect our clients’ financial futures. We deliver personalised, face-to-face financial advice to our clients, who trust us to manage their money to reach their goals. We provide this service via the Partnership, a network of qualified, expert advisors. We put financial wellbeing and responsible business choices at the heart of everything we do. We believe in the value of difference and know that diverse teams can help us problem solve and innovate for clients.
We look for people to join SJP to make an impact and to contribute to our culture which is based around long term relationships, doing the right thing, and being the best version of ourselves.
Location: Cirencester Office
Workplace Type: Hybrid
Employment Type: Permanent
Seniority: Associate
We are looking for a technical and data driven Data Support Analyst to join our Technology Division in the Technology Operations Team. You be responsible for supporting existing data processes and applications and responding to partner enquiries regarding Data Warehouse, Online Wealth Account, surrounding systems, and production of Management Information.
Data is a core SJP asset, but data can only be used if there is confidence that the data is accurate. The data support analyst must be able to analyse issues and propose solutions is such a way that the target user group is confident in the resolved data so internal SJP users can make business decisions.
If you are a hardworking Data professional with a keen interest in financial services or are looking to expand your career in these areas, we would love you hear from you!
What you’ll be doing?
- Analyses of data-related issues in client Wealth accounts or supporting systems, identification of root causes and provision of solution.
- Collaborating closely with internal and external stakeholders to explore issues and solutions
- Communicating with our partner network on raised issues.
- Querying SJP data from a range of sources and producing reports or dashboards as required.
- Collaborating closely with third party data providers, including setting up and leading meetings as well as improving processes
Who are we looking for?
- Able to understand and write SQL for Microsoft SQL Server and be willing to improve their skills in this area.
- A working knowledge of Snowflake Data Cloud or be willing to transition to this technology.
- An understanding of ETL principles. Experience of SSIS, Talend, Matillion or similar tools an advantage but not essential.
- Be able to analyse issues and propose solutions is such a way that the target user group is confident in the resolved data.
- Analytical, adaptable, and able to problem solve.
- Understanding of ITIL/ITSM processes, especially incident management, or willing to learn.
What's in it for you?
- Private Medical paid for by Company.
- Meaningful protection benefits with real value, such as 10X life cover, PHI, and critical illness.*
- Non-Contributory Pension – 10% (increasing with length of service up to 15%) with further pension matching.
- Parental leave – 6 months full pay
- 28 days holiday entitlement plus bank holidays (based on full-time equivalent) with the option to buy up to an additional 5 days holiday
*Not applicable to Fixed-Term Contracts (standard uplift applies in lieu of the protection benefits)
Flexible Working
We know that everyone works best in
different ways, at different times and in different environments. We have
introduced a hybrid working policy to provide greater flexibility for part-time
work, job-sharing, remote working, and flexibility on hours. Our people are
encouraged to work in a flexible way that suits their lifestyle, so please ask
the question and start a conversation!
Research tells us that applicants (especially those from underrepresented groups) can be put off from applying for a role if they do not meet all the criteria or have been on an extended career-break. If you think you would be a good match for this role and can demonstrate some transferable experience please apply, regardless of whether you tick every box.
Reasonable Adjustments
We're an
equal opportunities employer and want to ensure our recruitment process is
accessible and inclusive for all, if you require reasonable adjustment(s) at
any stage please let us know by emailing us at [email protected]
What's next?
Our team will be in touch. As a business regulated by the FCA we would advise you to familiarise yourself with the conduct regulations and in particular consumer duty obligations prior to an interview with SJP.
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