Early Career Field Service Technician

ABB’s Electrification Global Markets organization is responsible for the go-to-market strategy and generating profitable growth for the Electrification Business Area. Our 10,000 strong commercial team represents the portfolio of all Electrification Business Area Divisions in over 100 countries. Our unmatched domain expertise across key industry verticals and channels combined with our truly global footprint makes us able to deliver extraordinary business results, supporting our customers with solutions which address their current needs, whilst considering the future emerging trends such as Urbanization, Digitalization and Shift to Electricity and Sustainable Energy. The role reports to the Operations Manager and is located in Cary, North Carolina. At ABB, Electrification Service partners with customers to improve the availability, reliability, predictability, and sustainability of electrical products and installations. With sustainability and innovation at our core, our technology and services help customers maximize energy efficiency and reduce costs and carbon emissions. Our Early Career Program is focused on building the next generation of field technicians. At ABB, you will gain the knowledge and hands on experience through structured training programs including classroom training and on-the-job training alongside experienced Field Service employees. Let’s Electrify Our World together! Our Early Career program structure: The ABB Field Service Development program offers a 24-month comprehensive training program, which provides the participants exposure and hands-on experience to a variety of Power Delivery applications (Installation/Commissioning, Maintenance/Repairs, Retrofits) and advanced-level Field Service functions (Power System Studies, Protective Relays, Project Management, Data Center startups). Upon successful completion, the employee will transition to an Associate Field Service Technician role. ABB provides a competitive total rewards package consistent with internal and external market practices and structured to meet individual skills, knowledge, and experience as you progress through the program. The program offers a one-time signing bonus upon hire.

Your responsibilities

• During the first 12 months, you will complete classroom and hands-on training
• Connect with a Mentor to understand the skills needed, expectations and objectives to become a trusted advisor to our customers
• Receive comprehensive Health, Safety & Environmental (HSE) training by learning how to conduct work activities in compliance with ABB Health, Safety & Environment (HSE), ABB Way, and safety standards and policies. Learn how to Stop the work, LOTO, NFPA70E, Personal Protective Equipment (PPE), verify zero energy, etc
• Disassemble, inspect, reassemble, and test with our leaders at our ABB factories for hands-on mechanical and electrical knowledge of products
• Obtain ABB factory-based certifications for all Legacy and Active ABB products
• Learn how to write technical reports, order materials, secure quotations, prepare job status reports, and other functions necessary to execute superior customer experience
• Connect and collaborate with our ABB services team
• Classroom and hands-on training of Low Voltage systems, Medium Voltage systems, and basic relay to gain the skills to complete the training
• Upon your completed training you will be assigned hands-on execution of projects including startup, commissioning, troubleshooting, repair of power delivery equipment. Power Delivery includes transformers, switchgear, OCBs, Circuit Breakers, busways, UPS, ATS, Programmable Logic Controllers (PLCs), Relays, Power Management Controls systems and other Power related equipment & controls
• The final city-based location to be determined near the end of the program, based on resource needs and skillset. Any specific preferences will be considered, but not guaranteed

Your background

• Candidates shall have a High School diploma/GED with 4 years of related experience, or Associate’s degree with 2 years of experience, or Bachelor’s degree
• Ability and willingness to travel approximately 70% as required
• Ability and willingness to possess and maintain a valid passport and driver's license (or other US government ID cards, as needed)
• Demonstrated interpersonal & leadership skills
• Displays clear understanding of sense of urgency and care
• Customer service oriented & ability to build strong customer relationships
• Executes work on a first-time right approach, on time and high quality standards
• Submit to periodic customer required background and/or drug screenings
• Legally authorized to work in the United States

More about us

We look forward to receiving your application. If you want to discover more about ABB, take another look at our website www.abb.com. Equal Employment Opportunity and Affirmative Action at ABB ABB is an Equal Employment Opportunity (EEO) and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, creed, color, ancestry, religion, sex, national origin, citizen status, age, sexual orientation, gender identity, disability, marital status, family medical leave status, or protected veterans status. For more information regarding your (EEO) rights as an applicant, please visit the following websites: https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp_%20English_formattedESQA508c.pdf As an Equal Employment Opportunity and Affirmative Action Employer, applicants may request to review the Affirmative Action Plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at 1-888-694-7762. Protected veterans and qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at 1-888-694-7762 or by sending an email to [email protected]. Resumes and applications will not be accepted in this manner.

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