AWS Sr. Account Manager, Commercial Rapid Response
DESCRIPTION:
Amazon Web Services (“AWS”) is the world's most comprehensive and broadly adopted cloud platform. AWS offers over 200 fully featured services to millions of active customers around the world—including the fastest-growing startups, largest enterprises, and leading government agencies—to power their infrastructure.
Be a critical part of the Rapid Response Team. This team is made up of full-time, Senior Field Sellers that do temporary assignments throughout the United States, acting as a mobile strike team. The team is supporting the high growth US Commercial market. As a Senior Rapid Response Account Manager at AWS, you will have the exciting opportunity to directly impact the growth and shape of emerging technologies. You will have the unique opportunity to work in territories across the US in all phases of our business. Most assignments will be 6 weeks to 6 months in duration. During an assignment, you will immerse yourself into the local team and quickly build relationships and create value for your customers and the team you are supporting. Your responsibilities will include driving revenue, adoption, and market saturation in our largest and fastest growing small & mid-market accounts. Rapid Response sellers will have a unique perspective of our business and be involved in sharing best practices across the country and shaping the go-to-market strategy for the segment.
As a Senior Account Manager on the Rapid Response team, you will report to the Rapid Response Team Sales Manager and use your 7+ years' experience helping to bridge the gap between permanent Account Manager coverage on mid-market, Commercial accounts. You will sell AWS solutions to C-Level across different lines of business to successfully drive revenue targets. You will partner with the permanent Sales Manager you're supporting to structure coverage for success, and scale your learnings with each new account assignment. With your broad and long-standing client-side and C-Suite relationships, consultative approach, and deep understanding of the AWS landscape, you will act as a strategic partner to your assigned customers and sell a broad range of AWS solutions ensuring their business goals are met. As an individual contributor, you'll be supported by a cross-functional team (Solutions Architects, Partner Sales Managers, etc.) and will benefit from working alongside the Americas leadership team.
This role is only available in San Francisco (preferred), Santa Monica, San Diego, or Seattle. Candidates must be located in either greater area in order to be in the field with customers and utilize our office space when needed.
Key job responsibilities
The ideal candidate will possess both a sales and technical background that allows them to strategically engage at the CXO level as well as with software developers and IT architects. You should also be a self-starter who is prepared to develop and execute against a fast moving territory coverage plan and consistently deliver on quarterly revenue targets.
- Temporary ownership (up to six months) of vacant territories to drive revenue, create strategic relationships, and expand AWS solutions during gaps in territory coverage. This can also include ownership over strategic accounts that experience a sudden spike in growth, which require additional coverage.
- Partner with local Sales Team and Sales Manager to create a coverage structure that focuses on customer priorities while growing territory revenue.
- Effectively move across different territories and rapidly execute against varying territory and customer goals.
- Drive revenue and increase market share in a defined set of accounts.
- Meet or exceed quarterly revenue targets.
- Manage numerous accounts concurrently & strategically.
- Create & articulate compelling value propositions around AWS services.
- Accelerate customer adoption through well-developed sales engagements and successful go-to-market strategy to achieve customer outcomes.
- Build and Maintain a robust sales pipeline.
- Work with partners to extend reach & drive adoption.
- Ensure customer satisfaction.
About the team
The Rapid Response Team provides interim customer support when unexpected gaps in business coverage arise due to leaves of absence, sudden employee movement, and unanticipated customer growth. Rapid Response Team members support the business across verticals, products and roles, and enjoy high-velocity exposure across the organization and customers. In addition, the team prioritizes opportunity for extreme flexibility, recognizing that great talent comes in many shapes and sizes. If you're interested in joining a rapidly growing team working to build a unique, world-class technical sales group with a relentless focus on the customer, and the chance to help redefine what flexibility means, in a post COVID era, you've come to the right place.
This team will be supporting the Commercial Field Sales, made up of 150+ Account Managers and 350+ cross functional team members in the United States, who work toward the collective goal of solving challenges and innovating new ways to enable our customers to achieve their desired outcomes for their customers. If it hasn't been done before, we are the team to prove it's possible. We are at the forefront of emerging technology that may seem unimaginable now, but will be tomorrow's standard.
Inclusive Team Culture:
Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have twelve employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon's culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.
Mentorship & Career Growth:
Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we're building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the future.
Work/Life Balance:
Our team also puts a high value on work-life balance. Striking a healthy balance between your personal and professional life is crucial to your happiness and success here. We're happy to offer a flexible schedule so you can have a more productive and well-balanced life—both in and outside of work.
We are open to hiring candidates to work out of one of the following locations:
San Diego, CA, USA | San Francisco, CA, USA | Santa Monica, CA, USA | Seattle, WA, USA
BASIC QUALIFICATIONS:
- 7+ years of direct sales or business development in software, cloud or SaaS markets selling to C-level executives experience
PREFERRED QUALIFICATIONS:
- A technical background in engineering, computer science, or MIS a plus.- Experience driving new business within net new and existing customers, engaging at the C-suite level
- Strong verbal and written communication skills.
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $114,300/year in our lowest geographic market up to $212,600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. This position is eligible for variable pay via a sales compensation plan. These plans pay according to achievement level against sales targets and/or business objectives. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.
