eBay Classifieds Group (eCG) is an innovative leader in online classifieds with ten brands that span the globe. Our sites help people find whatever they’re looking for in their local communities – whether it’s a job, an apartment, a sofa, a car, a concert ticket, financial services or new friends. Every connection made or item found makes a difference by creating a world where people share more and waste less. People who want to connect and trade visit our sites because they’re fun, easy to use and built on trust. We are comprised of more than 1,000 people who are passionate for local trade and maintaining the customer-centric nature of the Group, while exploring growth opportunities in both the countries where eCG already has a presence and in prospective markets.
About the team
We believe that solving customer problems and delivering value to our business can be done at scale. As the Global Capabilities team we offer our local brands a portfolio of capabilities along the customer journey that speeds up time to market across the eBay Classifieds Group. Our global teams develop and innovate a broad variety of central solutions and services.
Our Global Trust & Communications teams build solutions which powers our sites to transition towards trusted marketplaces allowing people to trade efficient, safely & securely. Our Trust & Communications domain consists of solutions for automated moderation for listings, person-to-person communication, identity and authentication. We partner with our local peers to build & integrate these solutions into valuable experiences for our customers and the business.
About your role & responsibilities
As the Head of Engineering - Global Trust & Communications you'll be responsible for 4 to 5 Agile engineering teams. In this role you’ll have a global impact and report to the Director of Engineering - Marketplaces Services. We'll expect you to:
Grow our talent through coaching, mentoring and attracting top talent from the market
Develop thought leadership for the Trust & Communications domain to enable our teams to deliver with more impact
Ensure all of your teams deliver transparently and consistently by driving continuous improvement
How does success look like? Your teams should:
be engaged by a clear purpose which energizes not only your teams but also the broader community
be empowered to drive impact across our key markets autonomously
be equipped with the right talent and skills to make an impact
About your profile
The ideal candidate is both a team builder and a problem solver. You build strategic partnerships through our organization, and can influence people at all levels by your strong story-telling skills. You're a self-starter who proactively identifies and solves problems, driven by data. This individual has a 'bias to action' and thrives and enjoys a fast-paced and cross-functional environment!
About your skills or experience
Product & Technology leader with multiple years of experience leading several cross-functional Agile engineering teams
Experience with managing teams, which build solutions handling very large volumes - every month our platforms have over 1 billion visits and almost 780 million live listings
Experience with Machine Learning models, Rules engines and Automation
Experience with Public Cloud based solutions (eg. Google Public Cloud)
Preferably experience in either User generated content environment, or Fraud detection and handling
Benefits are an essential part of your total compensation for the work you do every day. Whether you’re single, in a growing family, or nearing retirement, eBay offers a variety of comprehensive and competitive benefit programs to meet your needs.
We love creating opportunities for others by connecting people from widely diverse backgrounds, perspectives, and geographies. So, being diverse and inclusive isn’t just something we strive for, it is who we are, and part of what we do each and every single day. We want to ensure that as an employee, you feel eBay is a place where, no matter who you are, you feel safe, included, and that you have the opportunity to bring your unique self to work. To learn about our Diversity & Inclusion click here: https://www.ebayinc.com/company/diversity-inclusion/
People are the heart of the eBay Classifieds business, and their health and well-being are our first priority.
We continue to monitor local government guidance and partner closely with medical advisors to determine the safest and best next steps for everyone. As a result, most teams are working remotely, with a few teams able to collaborate in person with enhanced safety procedures. We will discuss the particular case for your region during the interview process. As a general rule, interviews will be completed remotely over video calls.
eBay Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at [email protected] We will make every effort to respond to your request for disability assistance as soon as possible.
For more information see: EEO is the Law Poster and EEO is the Law Poster Supplement