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Head of Growth & Marketing Analytics

Looking for a company that inspires passion, courage and imagination, where you can be part of the team shaping the future of global commerce? Want to shape how millions of people buy, sell, connect, and share around the world? If you’re interested in joining a purpose driven community that is dedicated to crafting an ambitious and inclusive workplace, join eBay – a company you can be proud to be a part of.


This position will be a key contributor in the Customer Growth & Performance marketing team, With a vision to find opportunities, design tests, and help prototype solutions to drive transformative change in the on and off eBay customer experience and results in significant business growth. We mine the largest datasets in the world of e-Commerce and use best in class analytic and big data techniques to extract impactful insights.

She/he will work in close partnership with commercial and marketing leadership, using data/insights to drive strategy including creation and evaluation of Performance marketing & Customer growth programs. Additionally, this position will manage the readout process of Marketing initiatives as well as support other commercial data analysis as necessary. She/he will work very closely with and must be very effective in collaborating with Marketing, Product, and Finance. She/he must also be able to provide analysis of large amounts of data and identify insights and construct a relevant story from the data.

Essential duties and responsibilities
  • Strike a balance between critical thinking and actual hands-on analyses using tools & packages such as SQL, R, Python, Tableau etc.

  • Provide analytic support for development of the Strategic Plan and Annual Operating Plans

  • Measure value and impact of On & Off eBay Marketing efforts

  • Create metrics and reporting to identify trends in customer acquisition, retention, end-user demographics, seasonality, and geography by customer segment, channel, and product

  • Use Advanced Analytics to provide better predictive measurements of business performance

  • Provide ad hoc analysis on an as needed basis in response to requests/recommendations

  • Assist business partners in setting benchmark goals as appropriate

  • Create and present formal readouts of analysis to marketing and senior management.

  • Other duties may be assigned


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Customer focused

  • Excellent writing and communication skills

  • Strong analytical skills including advanced analytics

  • Strong project management skills and strategic problem solver

  • Strong cross-functional collaboration

  • Self-starter who needs minimal direction and able to effectively manage through ambiguity

  • Leadership ability to influence others, without authority, to lead change

  • Bachelor’s degree or equivalent experience in Statistics or similar business-related fields. MBA preferred.

  • 8+ years modeling, statistical and business analysis experience required (R, SAS, SQL)

  • 5+ years of experience supporting Marketing or Product teams

  • Strong quantitative analysis and data mining skills

  • Experience and strength in identifying insights from data and ability to translate sophisticated business & analysis in simple layman terms

  • Experience working with cross functional business partners

  • Experience using business intelligence tools (e.g. SQL, Business Objects)

  • Excellent communication skills to clearly present business and technical issues, ideas, and recommendations in verbal, written, and presentation formats.

Benefits are an essential part of your total compensation for the work you do every day. Whether you’re single, in a growing family, or nearing retirement, eBay offers a variety of comprehensive and competitive benefit programs to meet your needs. Including maternal & paternal leave, paid sabbatical, and plans to help ensure your financial security today and in the years ahead because we know feeling financially secure during your working years and through retirement is important.

Here at eBay, we love creating opportunities for others by connecting people from widely diverse backgrounds, perspectives, and geographies. So, being diverse and inclusive isn’t just something we strive for, it is who we are, and part of what we do each and every single day. We want to ensure that as an employee, you feel eBay is a place where, no matter who you are, you feel safe, included, and that you have the opportunity to bring your unique self to work. To learn about eBay’s Diversity & Inclusion click here:


eBay Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at [email protected]. We will make every effort to respond to your request for disability assistance as soon as possible.

For more information see: EEO is the Law Poster and EEO is the Law Poster Supplement

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