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Merchant Integration & Solutions UK Lead

Looking for a company that inspires passion, courage and imagination, where you can be part of the team shaping the future of global commerce? Want to shape how millions of people buy, sell, connect, and share around the world? If you’re interested in joining a purpose driven community that is dedicated to crafting an ambitious and inclusive workplace, join eBay – a company you can be proud to be a part of.

Purpose: Own and be accountable for technical pre sales and the development, planning, and delivery of an optimal integration solution with newly acquired merchants across a geographic portfolio.


  • Managing relationship and resources of service provider, accountable for day-to-day operations.

  • Use centrally built and maintained standard methodology, process flows, collateral and the eBay Partner Program to define, sell and deliver an optimal integration solution to newly acquired merchants.

  • Lead interaction with the merchant to review integration options and identify optimal solution considerate of merchant’s technical and process landscape, IT roadmap, internal resource capacity and capability.

  • Facilitate commercial, technical and financial decisions with regards Merchant’s chosen technical solution to trade on eBay platform and secure up front merchant commitment of funding or resourcing.

  • Project manage the implementation of the integration solution whether through API, proprietary eBay middleware or external technical partners / full service providers.

  • Ensure solution delivery is timely, on budget and high quality.

  • Build out the network of eBay partners that can provide high quality, efficient integration options for our merchants.

  • Own the relationship with all 3rd parties and develop commercial and operating efficiencies in line with business growth.

Knowledge & Experience:


  • Experience in sophisticated technical project management and consistent record of success.

  • Demonstrable experience in selling, implementing and managing ecommerce processes, technologies and supply chain management solutions.

  • Specialist in technical sales and solution engineering.

  • Good understanding of online marketplace and current / emerging landscape of ecommerce systems and solutions.

  • Strong communication, presentation and influencing skills.

  • Comfortable dealing with people at all levels.

  • Ability to work under pressure and to tight deadlines.

  • Rigorous management and use of customer contact data.

  • Proven enterprise / virtual team management.

  • Strong in concepts, problem solver whilst a proven operator with a focus on solutions and outcomes.

  • Fluency in English


  • Detailed understanding of eBay/PayPal products and services.

  • Additional languages

  • Experience of retail procurement processes

  • On-line enterprise commercial experience

  • IT technical/e commerce capability

Benefits are a crucial part of your total compensation for the work you do every day. Whether you’re single, in a growing family, or nearing retirement, eBay offers a variety of comprehensive and competitive benefit programs to meet your needs. Including maternal & paternal leave, paid sabbatical, and plans to help ensure your financial security today and in the years ahead because we know feeling financially secure during your working years and through retirement is important.

Here at eBay, we love creating opportunities for others by connecting people from widely diverse backgrounds, perspectives, and geographies. So, being diverse and inclusive isn’t just something we strive for, it is who we are, and part of what we do each and every single day. We want to ensure that as an employee, you feel eBay is a place where, no matter who you are, you feel safe, included, and that you have the opportunity to bring your unique self to work. To learn about eBay’s Diversity & Inclusion click here:


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eBay Inc. is an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status.  If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at [email protected]  We will make every effort to respond to your request for disability assistance as soon as possible.

For more information see:  EEO is the Law Poster and EEO is the Law Poster Supplement

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